Senior Collections Specialist (Fully Remote)

Banner Bank; United States; Remote; USD 33,000 - 44,000; Full time

Benefits offered by this job

Paid vacation

Sick time

Holidays

401k match

Tuition reimbursement

Job summary

Banner Bank is seeking a seasoned collections professional in the United States to manage collection and recovery activities across consumer, small business, and credit card portfolios. This role evaluates account performance, recommends strategies, and prepares repossession or litigation actions as needed.

Ideal candidates hold a high school diploma or GED with 4+ years in collections or loan servicing, and demonstrate strong knowledge of lending products and regulations, along with excellent

Qualifications

• High School Diploma or GED and 4+ years in collections or loan servicing.
• Strong understanding of lending products and federal/state regulations.
• Excellent communication, negotiation, and organizational skills.

Responsibilities

• Manage collection and recovery activities on consumer, small business, and credit card accounts.
• Evaluate account performance and recommend collection and recovery strategies.
• Prepare recommendations for repossession, litigation, charge-offs, and bankruptcy administration.

Skills

Communication

Negotiation

Organization

Education

High School Diploma or GED

Job description

• Manage collection and recovery activities on consumer, small business, and credit card accounts.
• Evaluate account performance and recommend collection and recovery strategies.
• Prepare recommendations for repossession, litigation, charge-offs, and bankruptcy administration.

What We're Looking For:

• High School Diploma or GED and 4+ years in collections or loan servicing.
• Strong understanding of lending products and federal/state regulations.
• Excellent communication, negotiation, and organizational skills.
• Targeted hourly rate of $24.19-$31.87 based on experience.
• Paid vacation, sick time, holidays, 401k match, and tuition reimbursement.

Our Culture:

• Guided by values of doing the right thing, mutual respect, teamwork, and accountability.
• Great Place to Work Certified and named among Best 100 Banks in America.

Banner Bank

Banner Bank is a community bank that helps businesses and individuals reach their financial goals through lending and banking services. With over $16 billion in assets and 135 branches across the Pacific Northwest and California, it maintains a culture of listening, learning, and mutual respect, and is Great Place to Work Certified.