Senior Collections Specialist

Murray Law Firm PC; Pocahontas (IA); Hybrid; USD 42,000 - 70,000; Full time

Benefits offered by this job

Hybrid flexibility with weekly office-

Competitive pay

Job summary

Murray Law Firm PC is seeking an experienced Collections Specialist to support a busy medical and consumer collections practice in Pocahontas, Iowa. The role covers intake, placements, balance verification, demand letters, and file organization within a small, high-energy law firm.

Ideal candidates have 5+ years in collections, including litigation, garnishments, and Iowa filings. Strong negotiation, communication, and finance skills are essential; Vertican Collection Master proficiency is

Qualifications

• 5+ years in consumer and medical collections.
• Experience with collections litigation.
• Familiarity with garnishments and judgments.
• Civil litigation and Iowa filing experience.
• Strong debt and cash collection skills.
• Excellent communication and customer service.
• Foundational finance knowledge for balances and payments.
• Strong organization and time management with precise records.
• Experience in law firms or collections environments preferred.
• Proficiency with Vertican Collection Master required.
• HS diploma required; business/finance/legal studies a plus.

Responsibilities

• Claim intake for new and existing clientele.
• Review and set up new placements.
• Verify account balances and supporting docs.
• Prepare and send demand letters.
• Open and organize electronic files.
• Communicate with debtors per applicable laws; negotiate payments.
• Maintain account notes and debtor data.
• Manage deadlines for client matters and filings.

Skills

Debt Collection

Negotiation

Communication

Organizational skills

Finance basics

Civil litigation

Iowa law awareness

Ve...rtican Collection Master

Education

High School Diploma

Business/Finance/Legal studies (plus)

Tools

Vertican Collection Master

Microsoft Office

Job description

We are seeking an experienced Collections Specialist to support a small law firm with a busy medical and consumer collections business.

Description:

• Claim intake – new and existing clientele
• Review and set up new placements
• Verify account balances and supporting documentation
• Prepare and send demand letters
• Open and organize electronic files

Collection

• Communicate with debtors consistent with applicable laws
• Negotiate payment arrangements, document activity, make payments

Account Administration

• Maintain account notes
• Update and manage debtor data
• Manage statutory and client deadlines

Requirement

• Must have Vertican Collection Master proficiency

Qualifications

• 5+ years of consumer and medical collections experience
• Experience with collections litigation
• Familiarity with garnishments, judgments
• Civil litigation and Iowa law filing experience
• Candidates should possess strong Debt Collection and Cash Collection skills, including experience managing delinquent accounts and negotiating payment solutions.
• Candidates should possess excellent Communication and Customer Service skills to handle sensitive conversations, provide clear information, and maintain professional relationships.
• Candidates should possess foundational Finance skills to understand account balances, payment applications, and basic financial documentation.
• Candidates should have strong organizational and time management abilities, with attention to detail and accurate record-keeping in case management systems.
• Experience in a law firm, collections agency, or related financial services environment is beneficial, along with familiarity with relevant regulations and compliance standards.
• Proficiency with office software and collections or case management systems is preferred; the ability to learn new tools and processes quickly is important.
• A high school diploma or equivalent is required; additional education in business, finance, or legal studies is a plus.
• Small law office with a busy, high‑energy team
• Diversity, equity, & inclusion supportive culture
• Office location in Pocahontas , Iowa , a small county-seat located in northwest-central Iowa ,

Why This Role

• Immediate opportunity to make an impact
• Competitive pay
• Hybrid flexibility with weekly office visits a potential
• Tremendous opportunity to expand your collections litigation knowledge

No 3rd party vendors or agencies

This position is not eligible for immigration sponsorship