Senior, Colleague Experience - Temporary

Macy's; New York (NY); Vor Ort; USD 85.000 - 120.000; Vollzeit

Benefits dieser Stelle

Performance incentives

401k

Medical insurance

Vision insurance

Dental insurance

Disability insurance

PTO accruals

Holidays

Zusammenfassung

Macy's in New York City is seeking a Senior, Colleague Experience to lead onboarding and recognition programs, welcoming and celebrating colleagues across the journey. You will plan, deliver, and continuously improve experiences in partnership with many teams.

The role focuses on onboarding, culture, engagement, and ensuring authentic connections with colleagues and communities, with a hybrid schedule based on department needs. Based in Herald Square, NYC.

Qualifikationen

• Bachelor's degree or equivalent work experience.
• Experience presenting to varied audiences.
• Strong collaboration across stakeholders.
• Ability to plan, execute, and measure programs.

Aufgaben

• Coordinate onboarding experiences to welcome new colleagues.
• Facilitate in-person and virtual onboarding sessions and heritage tours.
• Manage program logistics including schedules, spaces, materials, and on-site execution.
• Coordinate company-wide recognition programs and events.
• Manage multiple initiatives with attention to detail and clear communication.
• Partner across functions to align priorities and deliver programs.
• Evaluate program effectiveness and implement improvements.
• Support planning of culture and engagement initiatives.
• Foster an environment of acceptance and respect with colleagues and communities.

Kenntnisse

Personal Leadership

Facilitation & Presentation

Collaborative Communication

Program Management

Colleague Focus

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Be part of an amazing story. Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Be part of an amazing story. Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As Senior, Colleague Experience, you will play a pivotal role in ensuring that Macy’s colleagues feel welcomed, recognized, and celebrated throughout their journey with us. With a primary focus on onboarding and recognition, you will manage programs from planning through delivery, facilitate engaging experiences, and partner across teams to support a range of colleague experience priorities.

What You Will Do

• Coordinate and deliver onboarding experiences that help new colleagues feel welcomed, connected, and prepared for success. Serve as a visible ambassador of Macy's culture, ensuring every interaction reflects genuine hospitality and creates a positive first impression.
• Facilitate in-person and virtual onboarding sessions and heritage tours that introduce new colleagues to Macy's history, values, and culture while fostering connection, belonging, and pride in the organization.
• Manage all program and event logistics, including schedules, spaces, materials, communications, technology, partners, and day-of on-site execution.
• Coordinate and execute company-wide recognition programs and experiences that reinforce a culture of appreciation and celebrate colleague contributions.
• Manage multiple initiatives and timelines simultaneously, maintaining strong attention to detail, clear communication, and reliable follow-through.
• Partner across functions to align priorities, solve issues, and deliver programs effectively.
• Evaluate and enhance program effectiveness through participant feedback, program engagement, and evolving business needs. Recommend and implement improvements that strengthen colleague experience programs.
• Support the planning and execution of additional culture, engagement, and colleague experience initiatives based on business priorities.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills You Will Need

• Personal Leadership: Demonstrates ownership by taking initiative, driving work forward, and delivering results through strong follow-through.
• Facilitation and Presentation: Confident and engaging facilitator who is comfortable leading in-person and virtual sessions for varied audiences.
• Collaborative Communication: Strong communication skills, with the ability to build alignment and partner across multiple stakeholders.
• Program Management and Execution: Strong planning, organizational, and problem-solving skills with the ability to manage multiple priorities, navigate ambiguity, and deliver high-quality results.
• Colleague Focus: A genuine passion for creating thoughtful experiences that reflect hospitality, strengthen connection, and meet colleague and business needs.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
• Able to work a flexible (hybrid) schedule based on department and company needs.
• The role will be based in New York City at our Herald Square Headquarters.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.