Senior CMA/RMA: Advanced Clinical Support & Care Coordination

Mosaic Health, LLC.; Venice, Northern (FL, KY); Hybrid; USD 29,000 - 43,000; Full time

Job summary

Mosaic Health, LLC is seeking a Certified/Registered Medical Assistant III to provide high-quality clinical and administrative support in outpatient and hospital settings.

You will conduct patient intakes, assist during exams, perform EKGs and specimen collection, manage lab processing, and document in the EHR while maintaining HIPAA and safety standards. Proficiency in EHR and strong communication are essential.

Qualifications

• High school diploma or equivalent required.
• 3+ years of experience as a Certified / Registered Medical Assistant in a healthcare setting.
• Certified or Registered Medical Assistant (CMA, RMA, or CCMA) credential required.
• Maintains active certification and participate in continuing education to ensure ongoing competency and compliance with credentialing standards.
• Graduate of an accredited Medical Assistant program required.
• Basic Life Support (BLS) certification required.
• Familiarity with electronic health record (EHR) systems.

Responsibilities

• Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
• Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
• Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
• Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
• Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
• Supports providers with patient triage, care coordination, and transitions across clinical settings.
• Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care.
• Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR).
• Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care.
• Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed.
• Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment.
• Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
• Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.
• Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
• Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.
• Demonstrate excellent guest service to internal team members and patients.
• Performs other related duties as assigned.

Skills

Bilingual English/Spanish

EHR proficiency

Vital signs documentation

EKG administration

Medical terminology

Patient education

Education

CMA/RMA program graduate

BLS certification

Tools

EHR systems

Job description

Mosaic Health, LLC is seeking a Certified/Registered Medical Assistant III to provide high-quality clinical and administrative support in outpatient and hospital settings.

You will conduct patient intakes, assist during exams, perform EKGs and specimen collection, manage lab processing, and document in the EHR while maintaining HIPAA and safety standards. Proficiency in EHR and strong communication are essential.