Senior Cloud Solutions Architect - AWS & Contact Center
Zendesk
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Benefits offered by this job
Job summary
Zendesk in the United States is seeking a Senior Solutions Architect to translate complex customer requirements into a high-level solution and a defined Statement of Work with timelines and costing.
The role owns end-to-end technical delivery for customer implementations, collaborates with Zendesk Professional Services, and mentors junior engineers while driving architecture across Zendesk Contact Center components in AWS.
Job description
Zendesk in the United States is seeking a Senior Solutions Architect to translate complex customer requirements into a high-level solution and a defined Statement of Work with timelines and costing.
The role owns end-to-end technical delivery for customer implementations, collaborates with Zendesk Professional Services, and mentors junior engineers while driving architecture across Zendesk Contact Center components in AWS.
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