Senior Cloud Services Engineer, II

walkerdunlop; United States; Remote; USD 145,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement matching

Paid family leave

Wellness programs

Career development

Volunteer time off

Job summary

Walkerdunlop is seeking a Cloud Infrastructure Engineer to design and operate scalable, secure cloud services across Azure, AWS, and SaaS platforms. The role emphasizes reliability, automation, monitoring, and data governance, working with engineering, security, and IT teams to improve services.

You'll lead incident investigations, implement changes to strengthen resilience, and contribute to infrastructure standards and documentation.

Qualifications

• Experience designing and operating cloud infrastructure with security controls.
• Ability to assess complex infrastructure problems and deliver practical solutions.
• Experience with automation, monitoring, incident response, and RCA.
• Understanding governance and compliance for infrastructure and SaaS platforms.

Responsibilities

• Build and maintain secure, scalable infrastructure across Azure, AWS, and SaaS services.
• Manage performance, availability, and automate provisioning and configuration of cloud resources.
• Use monitoring and observability tools to detect issues early and improve visibility.
• Lead complex incident investigations, identify root causes, and implement reliability improvements.
• Support data governance and compliance through platform configuration and security partnerships.
• Maintain architecture documentation, contribute to standards, and guide junior engineers.

Skills

Automation

Monitoring

Incident response

Root cause analysis

Security governance

Tools

Microsoft 365

Purview

Box

Cisco Email Security

SolarWinds Observability

ServiceNow

Jira

Confluence

Job description

Role overview

Design and operate cloud infrastructure and enterprise services that support internal teams and business applications. The role focuses on reliability, security, automation, and service improvement across cloud platforms, collaboration tools, monitoring, and data governance, working closely with engineering, infrastructure, and security colleagues.

Responsibilities

• Build and maintain secure, scalable, highly available infrastructure across Azure, AWS, and enterprise SaaS services.
• Manage service performance and availability, and automate the provisioning and configuration of cloud resources.
• Use monitoring and observability tools to detect issues early and improve operational visibility.
• Lead complex incident investigations, identify root causes, and implement changes that strengthen reliability.
• Support data governance and compliance through platform configuration and partnership with information security.
• Maintain architecture documentation and operational procedures, contribute to infrastructure standards, and guide less experienced engineers.

Requirements

• Relevant experience designing, operating, and improving cloud infrastructure and enterprise services.
• Ability to independently assess complex infrastructure problems and deliver practical solutions.
• Experience with automation, service monitoring, incident response, and root cause analysis.
• Understanding of security controls, governance, and compliance requirements for infrastructure and SaaS platforms.
• Strong documentation and collaboration skills across engineering, security, and infrastructure teams.

Nice to have

• Familiarity with Microsoft 365, Purview, Box, Cisco Email Security, or SolarWinds Observability.
• Experience with ServiceNow, Jira, or Confluence for operational work and knowledge sharing.

Benefits and work setup

The role is listed as remote. The posting gives an estimated base salary of $145,000–$160,000 plus discretionary bonus. Benefits include medical, dental and vision coverage, retirement matching, paid family leave, wellness programs, career development, and paid time for volunteering; eligibility may vary.