Senior Cloud Reliability Engineer — Hybrid (Austin)

Devopsroles; Austin (TX); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

22 days PTO + public holidays

401k Match

Medical, Dental, Vision Insurance

Maternity and Paternity Leave

Hybrid work in Austin, TX Arboretum

Compensation based on experience

Job summary

ShipperHQ, based in Austin, TX, seeks a Senior Site Reliability Engineer to own cloud systems, architectures, deployment processes, and landing zones. You’ll drive IaC, CI/CD, observability, and security posture in a fast-paced, hybrid environment.

The role emphasizes AWS expertise, automation, and collaboration across engineering, QA, and security teams, with a focus on reliability in a multi-region setup.

Qualifications

• 5+ years of experience in Software Engineering, Site Reliability Engineering, DevOps, or similar roles.
• Strong experience with AWS, particularly in multi-region or multi-tenant environments.
• Background in software development with a solid understanding of modern engineering practices.
• Experience managing infrastructure using Infrastructure as Code, preferably Terraform.
• Hands-on experience with CI/CD tools such as GitLab.
• Experience working with containerized environments and modernizing applications.
• Familiarity with observability, monitoring, and incident response practices.
• Experience working with databases, enterprise systems, or eCommerce platforms.
• Proficiency in administering Linux/Unix systems.
• Strong understanding of Agile methodologies and test-driven development practices.
• Collaborative mindset with a proactive, solutions-oriented approach.
• AI fluency: You leverage a diverse AI toolkit to accelerate your output. You don't just 'prompt and pray'; you have a strong grasp of AI governance, including how to protect proprietary data and how to critically audit AI-generated results for accuracy and compliance with company standards

Responsibilities

• Design, implement, and maintain Infrastructure as Code (IaC) for cloud systems.
• Build and provision solutions that improve cloud operations and support engineering and QA teams.
• Develop, maintain, and optimize CI/CD pipelines for deployments across multiple environments.
• Collaborate with security teams to maintain a strong security posture.
• Configure and maintain highly available systems in AWS.
• Build and maintain observability, monitoring, and logging systems.
• Support software engineers and collaborate on infrastructure needs.
• Guide teams on best practices for infrastructure, deployment, and reliability.
• Implement monitoring and logging standards for infrastructure and applications.
• Develop tools and services that reduce operational dependencies on the DevOps team.

Skills

Strong engineering practices

Agile methodologies

Linux/Unix administration

Collaboration mindset

AI governance

Tools

Terraform

GitLab

Docker/Kubernetes

AWS

Job description

ShipperHQ, based in Austin, TX, seeks a Senior Site Reliability Engineer to own cloud systems, architectures, deployment processes, and landing zones. You’ll drive IaC, CI/CD, observability, and security posture in a fast-paced, hybrid environment.

The role emphasizes AWS expertise, automation, and collaboration across engineering, QA, and security teams, with a focus on reliability in a multi-region setup.