Senior Cloud Operations Engineer – AWS & DevOps (Onsite)

Mitre Corporation; McLean (VA); On-site; USD 122,000 - 184,000; Full time

Job summary

MITRE Corporation is seeking a Senior Cloud Operations Engineer to deliver end-to-end cloud operations across AWS-based managed environments. You will handle onboarding, access management, incident triage, secure file transfers, and automation with Ansible, guiding DevOps practices and collaborating with development teams to ensure secure, reliable cloud services.

The role emphasizes configuring AWS infrastructure, enabling secure lifecycles, and upholding security compliance through all phases.

Qualifications

• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience.
• Experience with one or more commercial cloud offerings (AWS, Azure, Google Cloud, etc.), with hands-on AWS experience.
• Ability to complete Security+ training within one year.
• Experience with cloud-based solutions using DevOps tools (e.g., GitLab, GitHub, Jenkins, or similar).
• Experience with configuration management, infrastructure-as-code, cloud development frameworks, and build automation tools (e.g., Ansible, Chef, Terraform, AWS CDK, or similar).
• Working knowledge of cloud infrastructure fundamentals, including compute, identity and access management, TCP/IP networking, DNS, storage, and security controls.
• Basic Linux and/or Windows systems-administration skills and the ability to troubleshoot operating-system, application, permissions, and connectivity issues.
• Understanding of TLS/SSL certificates and basic PKI concepts.
• Understanding of containerization and orchestration technologies, including Kubernetes and Docker.
• Experience with DevOps practices and CI/CD.
• Strong troubleshooting and analytical skills, with the ability to methodically isolate and resolve technical issues.
• Good communication and collaboration skills, including the ability to document technical work and support users with varying levels of technical experience.
• Must have an active Top Secret U.S Government issued Security Clearance. Per the U.S. Government’s eligibility requirements, you must be a U.S Citizen to be considered for a security clearance.
• This position has an on-site requirement of 5 days a week on-site.

Responsibilities

• Cloud Operations and User Support
• Provide PANACCEA onboarding/101 support, including helping users understand environment access, common workflows, and support procedures.
• Create and troubleshoot user accounts, access, authentication, and related identity issues; manage user entitlements.
• Support shared services and perform routine service health checks, access management, and incident triage.
• Perform secure manual file transfers and troubleshoot common file-transfer, permissions, and integrity issues.
• Provision standard AWS instances and resources using approved automated provisioning processes and validate successful deployment.
• Support certificate issuance, installation, validation, renewal, and basic PKI/TLS troubleshooting.
• Create, update, and validate DNS records and perform DNS/name-resolution checks using standard diagnostic tools.
• Document incidents, requests, troubleshooting steps, and resolutions; identify issues that require advanced escalation.

Skills

Cloud operations

Troubleshooting

Documentation

Communication

Collaboration

Education

Bachelor’s degree or higher in related field

Tools

AWS

Ansible

GitLab

GitHub

Jenkins

Terraform

AWS CDK

Kubernetes

Docker

EBS

EFS

Job description

MITRE Corporation is seeking a Senior Cloud Operations Engineer to deliver end-to-end cloud operations across AWS-based managed environments. You will handle onboarding, access management, incident triage, secure file transfers, and automation with Ansible, guiding DevOps practices and collaborating with development teams to ensure secure, reliable cloud services.

The role emphasizes configuring AWS infrastructure, enabling secure lifecycles, and upholding security compliance through all phases.