Senior Cloud & DevOps Engineer – Platform Operations Lead

VARITE INC; Richmond (VA); On-site; USD 103,320 - 137,760; Full time

Job summary

A leading technology organization is seeking a senior-level TSM for a critical Ops Partner role, focusing on stable and consistent operations, change and incident management. The ideal candidate should possess 6 to 9+ years of relevant experience, strong networking and communication skills, and be familiar with Agile methodologies. This role requires U.S. citizenship, and work may involve extended hours and occasional travel. You will manage cloud and on-prem client technology needs effectively.

Qualifications

• 6 to 9+ years of relevant experience required.
• Cloud-technology certifications preferred.
• ITIL certification preferred.

Responsibilities

• Serve as primary contact within Operations for assigned product line.
• Ensure delivery of high-quality, cost-effective services.
• Maintain business relationships with clients and vendors.
• Proactively manage platform infrastructure to meet SLA targets.

Skills

Experience with large infrastructure hosting environments

Knowledge of network and security technologies

High proficiency in networking field

Familiarity with Agile methodologies

Excellent communication skills

Education

Bachelor's Degree or equivalent

Tools

ServiceNow

JIRA

Confluence

Job description

A leading technology organization is seeking a senior-level TSM for a critical Ops Partner role, focusing on stable and consistent operations, change and incident management. The ideal candidate should possess 6 to 9+ years of relevant experience, strong networking and communication skills, and be familiar with Agile methodologies. This role requires U.S. citizenship, and work may involve extended hours and occasional travel. You will manage cloud and on-prem client technology needs effectively.