Senior Clinical Strategy Lead, PBM & Client Solutions

7505 Caremark, L.L.C.; Illinois; On-site; USD 157,000 - 261,000; Full time

Benefits offered by this job

Cuisine/meal allowances

Job summary

CVS Health’s Caremark unit is seeking a Senior Clinical Advisor - Client Product Business Strategy to advance the myPBM platform. This role partners with account teams, technology, and operations to align priorities, translate complexity into practical solutions, and deliver measurable outcomes.

The ideal candidate has 5+ years of pharmacist experience, an active license, and strong leadership and communication skills to influence strategy and drive improvements for customers and members.

Qualifications

• 5+ years of pharmacist experience in customer relationship management (or equivalent client-facing experience).
• Active, unrestricted pharmacist license.
• Knowledge of PBM system technology.
• Strong analytical and problem-solving skills, including root cause analysis and solution design.
• Ability to partner effectively across business units to improve member, provider, and customer experience.
• Excellent written and verbal communication skills, including presenting to peers, all levels of personnel, and customers.

Responsibilities

• Partner with Account Teams, Technology, Operations, and other stakeholders to deliver on customer needs.
• Serving as the go-to expert on key processes and systems—translating complexity into practical solutions.
• Applying your clinical expertise to influence strategy, data analysis, project work, and customer interactions.
• Leading issue resolution, escalations, and corrective action plans across teams.
• Demonstrating and communicating the value of our partnership to customers.
• Supporting new technology implementations with a focus on clinical intent and PBM strategy.
• Creating and delivering materials on strategy, responsibilities, metrics, and performance.
• Owning team outcomes through mentoring, accountability, and strong day-to-day leadership.

Skills

PBM system knowledge

Clinical expertise

Leadership

Communication

Strategic thinking

Education

BS Pharmacy or PharmD

Job description

CVS Health’s Caremark unit is seeking a Senior Clinical Advisor - Client Product Business Strategy to advance the myPBM platform. This role partners with account teams, technology, and operations to align priorities, translate complexity into practical solutions, and deliver measurable outcomes.

The ideal candidate has 5+ years of pharmacist experience, an active license, and strong leadership and communication skills to influence strategy and drive improvements for customers and members.