Senior Clinical Nutrition & Patient Services Lead

Aramark; Denton (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Aramark Healthcare+ is seeking a growth oriented Clinical Nutrition & Patient Services Manager for Texas Health Presbyterian Hospital Denton in Denton, TX. The role combines clinical management with patient services leadership, overseeing five clinical dietitians and operating 80% in patient services management and 20% clinical management.

The position requires an RD/RDN credential and a strong background in hospital nutrition programs, with on-call weekend responsibilities.

Qualifications

• Bachelor's degree in nutrition, dietetics or related field required. Master's degree highly preferred.
• Registered Dietitian Nutritionist (RDN) credential required.
• At least 3-5 years of leadership experience in food service, hospitality, healthcare support services, or a related operational environment.
• CBORD system experience preferred.
• Proven experience managing, coaching, and developing frontline teams in a fast-paced setting.
• Strong organizational, time management, problem-solving, and critical-thinking skills with the ability to effectively prioritize competing responsibilities.
• Excellent communication and interpersonal skills with the ability to build relationships across all levels of the organization.
• Acute care hospital, patient dining, healthcare, or hospitality management experience preferred.

Responsibilities

• Establishes and maintains policies, standards and programs for the provision of optimal, cost-effective nutrition care to patients.
• Develops goals and objectives for clinical nutrition to maintain high quality care.
• Establishes and maintains effective working relationships with other facility departments to provide a unified approach to patient care.
• Manages patient food service activities while ensuring compliance with established policies, procedures, and regulatory standards.
• Leads patient services staff to ensure meals are accurately prepared and delivered in a timely manner.
• Utilize CBORD ordering software for patient meals, documenting food allergies, preferences, etc.
• Conducts patient and department rounding to assess satisfaction, address concerns, and identify opportunities for service improvement.
• Oversees the diet office and patient ambassador program to ensure an exceptional patient experience.
• Maintains safety, sanitation, and quality compliance throughout all patient dining operations.
• Supervises tray line operations and/or the room service program to ensure accuracy, efficiency, and patient satisfaction.
• Identify client needs, communicate operational progress, and proactively address concerns.
• Demonstrate exceptional customer service utilizing Aramark's service model and hospitality standards.
• Support achievement of client and company financial goals.
• Utilize Aramark processes, systems, and performance metrics to identify opportunities for operational improvement.

Skills

Leadership

Communication

Time management

Problem-solving

Education

Bachelor's degree in nutrition

Master's degree preferred

Tools

CBORD

Job description

Aramark Healthcare+ is seeking a growth oriented Clinical Nutrition & Patient Services Manager for Texas Health Presbyterian Hospital Denton in Denton, TX. The role combines clinical management with patient services leadership, overseeing five clinical dietitians and operating 80% in patient services management and 20% clinical management.

The position requires an RD/RDN credential and a strong background in hospital nutrition programs, with on-call weekend responsibilities.