Senior Clinical Informatics Sales Specialist, Pacific

Illumina; United States; Remote; USD 98,000 - 148,000; Full time

Benefits offered by this job

Genomics sequencing access

Family planning benefits

Health/dental/vision

Retirement benefits

Paid time off

Job summary

Illumina seeks a Senior Clinical Informatics Sales Specialist to drive adoption of clinical informatics products and pipelines for genomic data analysis in the US. You will engage with clinicians, IT leaders and researchers, guiding them through NGS workflows, data interpretation and cloud-based solutions.

You will articulate product fit while delivering proof-of-concept analyses, manage a robust sales pipeline and collaborate with cross-functional teams to unlock sequencing opportunities across

Qualifications

• Typically 5+ years relevant experience with a bachelor’s degree or 3+ years with a master’s degree
• Must be willing to travel ~50%
• Experience with sequencing data analysis and interpretation
• Knowledge of clinical applications of sequencing and data formats
• Recognized deep technical expertise in clinical informatics or bioinformatics
• Experience with software toolkits, pipelines and algorithms for NGS analysis
• Knowledge of cloud services and pricing models
• Strong written and verbal communication and training skills
• Outstanding problem solving and interpersonal skills
• Ability to collaborate in a matrixed sales organization
• Commitment to outstanding customer service

Responsibilities

• Drive adoption and utilization of Informatics products to grow sales
• Provide technical guidance during the sales cycle
• Discuss data visualization and AI/ML approaches with customers
• Address clinical informatics needs for hardware and software
• Provide proof-of-concept analyses to demonstrate fit-for-purpose
• Partner with third-party providers for end-to-end solutions
• Collaborate with account managers and other sales specialists
• Develop and conduct informatics presentations and demos for customers
• Lead deeper customer assessments and pilots as needed
• Report Voice of Customer to development and marketing teams
• Train the sales team as a sub-regional informatics expert
• Remove informatics barriers to unlock sample volume and growth

Skills

Genomics knowledge

Informatics sales

Clinical data analysis

Cloud platforms

Stakeholder engagement

Communication

Data visualization

Education

Bachelor's degree in Life Sciences

Master's degree preferred

Tools

NGS analysis tools

LIMS

Illumina software

Job description

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary:

The Senior Informatics Sales Specialist will use their strong genomics, healthcare and Informatics technical knowledge and expertise to identify and close Informatics opportunities. This involves selling to prospective customers and Illumina colleagues on Next Generation Sequencing and Genomic data analysis pipelines, applications and products primarily for use in clinical research or testing. They will act as an influencer and expert resource for customers and others to ensure success while enabling sales growth through strategic activities and creative problem solving. The Informatics Sales Specialist should be viewed as a “go to” subject matter expert for all things Informatics, with primary focus on Illumina’s clinical software products.

As an Informatics Sales Specialist, you are impacting clinical data analysis and interpretation through effective engagement with C-level executives, Laboratory Directors, Healthcare practitioners, IT leaders, and data analysts. You are establishing Illumina as a prominent cloud-based enterprise platform provider to the Clinical, Pharma, and Healthcare sectors.

Position Responsibilities:

• Drive clinical customer adoption and utilization and thus sales growth, of our Informatics products by:
• Providing technical guidance and subject matter expertise during the sales cycle.Areas of expertise include, but are not limited to:
• Data visualization
• Data science including AI and Machine Learning
• Additional healthcare related applications and methods such as rare disease testing, reproductive health and other genomics based clinical methods
• Cloud based workflows and pipelines
• Laboratory Information Management Systems (LIMS)
• Analysis, annotation, interpretation and reporting from NGS testing in a clinical environment
• Oncology research & testing data analysis, management, sharing, storage and reporting
• Consult with customers on informatics requirements (such as hardware and software required for data analysis).Typically application specific pertaining to certain Illumina products
• Provide proof-of-concept/proof-of-principle analysis to demonstrate product fit-for-purpose
• Partner with third party providers to provide end-to-end solutions that drive Illumina overall value in research and clinical labs
• Work closely with other sales team members, including account managers and other sales specialists to make customers successful in clinical genomic data analysis and interpretation.Would be working particularly closely with Healthcare Account Management team.
• Develop, coordinate and conduct both basic and advanced informatics presentations and seminars for customers.This will at times involve engaging and creative demos and some proof-of-concept work.
• Involve other more technical or supporting roles as needed, to facilitate in-depth demos and other deeper customer assessment or pilot activities to ultimately drive sales.
• Provide Voice of Customer input and feedback to development teams, various marketing teams and others as needed.
• Become the sub-regional subject matter expert for Clinical Informatics, training the broader sales organization.
• Assists customers to remove informatics barriers that may unlock sample volume, drive sequencing consumables uptake and grow the sales pipeline.This may at times involve creatively addressing customer challenges by employing Illumina professional services capabilities
• Develop and manage active sales pipeline
• Contribute to annual account manager strategic account management planning process.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements:

• Typically 5+ years relevant experience with a bachelor’s degree or 3+ years relevant experience with a master’s degree. Experience in a direct sales or similar customer facing role
• Must be willing to travel ~ 50%
• Experience with Sequencing data analysis and interpretation (Variant Calling, filtering, annotation, interpretation and reporting)
• Knowledge of clinical applications of sequencing, and related data formats, file types, data footprints, and typical analysis methods
• Recognized deep technical expertise in clinical informatics, bioinformatics or an associated area
• Experience with common software toolkits, applications, pipelines and algorithms for Next Generation Sequencing analysis, including emerging enterprise platforms
• Knowledge of relevant cloud services and providers, including basic pricing models, etc.
• Demonstrated written and verbal communication and training skills.
• Outstanding problem solving and interpersonal skills.
• Clear vision of and commitment to providing outstanding customer service
• Ability to successfully work collaboratively in a highly matrixed sales organization

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

Preferred Experience/Education/Skills:

• Typically requires a minimum of 5 years of related experience with a bachelors degree, or 3 years of relevant experience with a masters degree, in Bioinformatics, Clinical data analysis, Molecular Biology, Genetics, or Biochemistry. Masters or PhD preferred

Relocation package is not included for this position.

The estimated base salary range for the Senior Clinical Informatics Sales Specialist, Pacific role based in the United States of America is: $98,400 - $147,600. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects long‑term growth in the role; therefore, most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [e-mail]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.