Senior Clinical Coordinator – Social Services Lead

WSFSSH, Inc.; New York, Northern (NY, KY); Hybrid; USD 75,000 - 85,000; Full time

Job summary

West Side Federation for Senior and Supportive Housing seeks a Clinical Coordinator II to supervise professional social work services, manage a small caseload, and collaborate with the Building Manager to ensure high-quality client care at West 108th Street, NY.

The role includes coordinating intake, mentoring staff, and leading a team to deliver psychosocial and medical support, with a strong emphasis on compliance and program oversight.

Qualifications

• Minimum of 3 years supervisory experience required.
• Minimum of 5+ years working with older adults or people with a history of homelessness, chronic mental health issues or substance abuse required.
• Proven ability to build, foster and lead collaborative groups and workshops for social service staff between various programs.

Responsibilities

• Provide supervision to social work and case management staff.
• Provide access to clinical supervision for all staff as needed.
• As a member of the Intake Committee, review all applications for admission, participate in home visits to prospective applicants and participate in all admission decisions.
• Provide clinical support and resources for any psychiatric emergencies.
• Review and sign support plans, case management summaries, case notes and psychosocial histories.
• Ensure compliance with contract and regulatory requirements thru regular chart audits to review completeness, timeliness and quality of documentation.
• Meet regularly with Building Manager to review tenant and building issues.
• Coordinate with Building Manager on staff training and provide resident related counseling to building staff as needed.
• Lead a weekly team meeting with social work staff.
• Facilitate monthly or quarterly meetings with Building Manager and social work staff.
• Provide orientation and training for new social work staff.
• Review incidents and incident reports and submit to contracted agencies as required.
• Assist residents in obtaining and maintaining appropriate medical and mental health services.
• Assist residents in obtaining and maintaining entitlements.
• Assist residents in establishing and/or maintaining family and social contacts.

Skills

Supervisory

Leadership

Group facilitation

Case management

Crisis intervention

Job description

West Side Federation for Senior and Supportive Housing seeks a Clinical Coordinator II to supervise professional social work services, manage a small caseload, and collaborate with the Building Manager to ensure high-quality client care at West 108th Street, NY.

The role includes coordinating intake, mentoring staff, and leading a team to deliver psychosocial and medical support, with a strong emphasis on compliance and program oversight.