Senior Clinical Admin Coordinator

Optum; Henderson (NV); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Competitive base pay

Comprehensive benefits

Career development opportunities

Job summary

UnitedHealth Group is hiring for a healthcare support role in Henderson, NV. You will act as a Subject Matter Expert, manage member intake, and coordinate with hospitals and clinical teams to fulfill service requests.

The role involves handling referrals, authorizations, and census duties while resolving member/provider inquiries. Typical hours are Monday–Friday, 8am–5pm MST, with occasional travel to nearby locations for meetings.

Qualifications

• Experience in healthcare or managed care settings.
• Experience in coordinating referrals, authorizations, and census-related tasks.
• Willingness to travel to Henderson/Las Vegas campuses as needed.

Responsibilities

• Act as a Subject Matter Expert for other team members.
• Manage the intake of members or admission/discharge information.
• Work with hospitals, clinics, facilities and the clinical team to manage requests for services.
• Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles.
• Resolve inquiries from members and/or providers.
• Coordinate moves with facilities (painters, repairs, etc.).
• Manage device inventory.
• Collaborate with marketing team and other departments.
• Assist with reporting.
• Be the go-to resource for information in challenging situations.

Skills

Subject Matter Expert

Customer service

Logistics coordination

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.

Let's face it, no industry is moving faster than health care. And no organization is better positioned to move health care forward than UnitedHealth Group. We're out to use data, technology and people in ways that help drive change and make the health care system work better for everyone. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive. Take this opportunity to work with a Fortune 6 industry leader.

Schedule

Monday-Friday, typically 8am-5pm MST. The flexibility to work evening hours will also be required.

Location

1655 E. Cactus Ave. Henderson, NV. Will be required to travel to other Henderson and Las Vegas locations for meetings, etc.

Primary Responsibilities

• Act as a Subject Matter Expert for other team members


• Manage the intake of members or the admission/discharge information post notification


• Work with hospitals, clinics, facilities and the clinical team to manage requests for services


• Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles


• Resolve inquiries from members and/or providers


• Coordinate moves with facilities (painters, repairs, etc.)


• Manage device inventory


• Collaborate with marketing team and other departments


• Assist with reporting


• Part of the challenge here is dealing positively with members and providers in sometimes challenging circumstances. As a subject matter expert, you’ll also be the \"go-to\" resource for information.

What are the reasons to consider working for UnitedHealth Group?

Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays


• Medical Plan options along with participation in a Health Spending Account or a Health Saving account


• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage


• 401(k) Savings Plan, Employee Stock Purchase Plan


• Education Reimbursement


• Employee Discounts


• Employee Assistance Program


• Employee Referral Bonus Program


• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

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