Senior Client Success Manager — Remote‑First Growth

EverService Holdings, LLC; Washington (District of Columbia); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Remote-first

Performance bonuses

Medical, Dental, Vision, Life

401(k) matching

Paid parental leave

Tuition reimbursement

Data stipend

Paid time off

Paid holidays

Volunteer days

Birthday holiday

EAP

Leadership opportunities

Career advancement

Anniversary rewards

Job summary

LawRank & EverService is seeking a Senior Client Success Manager to be the strategic liaison between attorney clients and internal marketing teams. You will translate performance data into actionable insights and help clients maximize the value of digital marketing investments.

Success comes from clear communication, analytical thinking, proactive problem‑solving, and a commitment to long‑term client retention and growth.

Qualifications

• 4+ years in Client Success, Account Management, or similar role.
• Proven ability to manage client relationships and support performance-driven campaigns.
• Strong understanding of core digital marketing channels and reporting.

Responsibilities

• Serve as main contact for attorneys and law firms, ensuring top-notch communication.
• Build relationships by understanding objectives and delivering excellent service.
• Collaborate with SEO, Paid Media, and internal teams to optimize outcomes.
• Monitor campaigns using analytics and present regular performance reports.
• Provide data-driven insights and strategic recommendations.
• Identify trends and opportunities to improve marketing results.
• Recommend products and strategies aligned with client goals.
• Address concerns proactively and support long-term retention.
• Contribute to cross-functional initiatives to boost satisfaction and growth.

Skills

Client Success

Account Management

Digital Marketing

SEO & Paid Media

CMS platforms

WordPress

Analytics

Communication

Stakeholder management

AI awareness

Tools

WordPress

GA4

Job description

LawRank & EverService is seeking a Senior Client Success Manager to be the strategic liaison between attorney clients and internal marketing teams. You will translate performance data into actionable insights and help clients maximize the value of digital marketing investments.

Success comes from clear communication, analytical thinking, proactive problem‑solving, and a commitment to long‑term client retention and growth.