Senior Client Solutions Product Architect Associate - Payments

JPMorganChase; Jersey City (NJ); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation package

Commission-based pay

Discretionary incentive compensation

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase is seeking a Payments Product Client Solutioning Specialist – Senior Associate in Embedded Payments to drive client-focused product solutions and support the sales process. You will work with Product, Sales, and Technology teams to architect large-scale embedded payment solutions for complex client needs.

You will leverage client feedback to adapt solutions, contribute to technical designs, and help grow our embedded payments capabilities while ensuring compliance with U.S.

Qualifications

• 3+ years of experience across a broad set of related products.
• Proficient technical knowledge of the cluster of products and exposure to the sales cycle.
• Experience working with clients in a technology field and interfacing with engineers.
• Demonstrated prior experience working in a highly matrixed and complex organization.
• Experience in supporting the technical design of products or technology applications.

Responsibilities

• Executes the configuration and modification of the firm's existing products and solutions, often in partnership with Technology, to fit complex client use cases.
• Develops training and collateral to support the Sales team.
• Oversees the aggregation and analysis of relevant client and market data to support the Solutions team in delivering impactful solutions.
• Engages with technical roles on the client team to field and answer product queries.
• Supports the JPMorgan Embedded Payments team by defining customer strategy, identifying new opportunities, and accelerating solution adoption.
• Develops expertise in Embedded Payment solutions to translate client needs and industry trends into technical requirements for Fintech Institutions.
• Acquires knowledge of U.S. regulatory frameworks to support diverse customer needs, focusing on continuous learning and development.

Skills

Client collaboration

Product knowledge

Technical design

Sales support

Cross-functional teamwork

Tools

API Documentation

Job description

Job Description

Make your mark in an innovative product through impactful client collaboration and crafting exceptional solutions that cater to clients' needs.

As a Payments Product Client Solutioning Specialist – Senior Associate in Embedded Payments, you contribute significantly to a team that innovates and supports the sales process in architecting comprehensive product solutions for clients with complex challenges.

Draw on client feedback and support the channeling, modification, and technical design and adaptation of large-scale solutions. You will work closely with our Product, Sales, and Technology teams to support the sales process and contribute to the architecture of comprehensive product solutions for clients with complex payment challenges.

Embedded Finance & Solutions (EF&S) drives simple, safe and intelligent embedded payment experiences for clients and their counterparties. EF&S serves as a platform orchestration layer across Payments- and firm-wide capabilities, driving growth through how those capabilities are orchestrated, packaged and delivered. EF&S manages a portfolio of products at all stages of the growth lifecycle, serving as a center of excellence for fraud prevention and helping grow cross-payments solutions for various industries. Like leading fintechs, EF&S focuses on orchestration, modularity and embedded integration, but operating inside a regulated global bank, EF&S leverages the firm's fortress balance sheet, trust and risk capabilities, and unique data assets to make controls and compliance explicit and configurable for our clients. We help our clients grow their businesses by better serving their customers, powering new businesses and revenue streams while making operations more efficient.

Job Responsibilities

• Executes the configuration and modification of the firm's existing products and solutions, often in partnership with Technology, to fit complex client use cases
• Develops training and collateral to support the Sales team
• Oversees the aggregation and analysis of relevant client and market data to support the Solutions team in delivering impactful solutions
• Engages with technical roles on the client team to field and answer product queries
• Supports the JPMorgan Embedded Payments team by defining customer strategy, identifying new opportunities, and accelerating solution adoption
• Develops expertise in Embedded Payment solutions to translate client needs and industry trends into technical requirements for Fintech Institutions
• Acquires knowledge of U.S. regulatory frameworks to support diverse customer needs, focusing on continuous learning and development

Required Qualifications, Capabilities, And Skills

• 3+ years of experience or equivalent expertise working across a broad set of related products
• Proficient technical knowledge of the cluster of products and exposure to the sales cycle
• Experience working with clients in a technology field and interfacing with engineers
• Demonstrated prior experience working in a highly matrixed and complex organization
• Experience in supporting the technical design of products or technology applications

Preferred Qualifications, Capabilities, And Skills

• Preferred experience with payment rails like ACH, RTP, Wires, and Push-to-debit
• Preferred experience in supporting sales with pricing, pipeline planning, and account planning
• Preferred ability to read and understand API documentation to assist with client integration questions

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.