Senior Client Services Manager

MWH; Salem (OR); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Health benefits

401k plan

Job summary

Slayden Constructors Inc SCI, a subsidiary of MWH Constructors, seeks a Senior Client Services Manager to lead business development for water and wastewater projects from the Salem, Oregon area. You will drive market expansion, manage CRM, and coordinate with corporate and regional leaders to align policies and pursue opportunities.

The role requires 5+ years in business development for water/wastewater, strong client engagement, and solid communication, research, and budgeting skills.

Qualifications

• 5 years of experience with business development, market research and sales activities.
• Client facing experience developing new business for water/wastewater projects.
• Strong research, business, and communications skills.
• Excellent written and verbal communication.

Responsibilities

• Lead and drive market expansion for water/wastewater treatment facilities and construction management services.
• Develop and maintain best-in-class business development policies and processes.
• Coordinate with district leaders to ensure adoption of policies and tools.
• Identify and position for new business opportunities; support pursuit teams and proposals.
• Manage CRM, participate in strategic planning and budget activities.

Skills

Business development

Market research

Sales activities

CRM systems

Communication skills

Project management

Education

Bachelor's degree in civil or environmental engineering construction management business computer science or a related degree

Tools

CRM system

Job description

Slayden Constructors Inc SCI a wholly owned subsidiary of MWH Constructors Inc MWH is seeking a Senior Client Services Manager to support critical water wastewater and advanced water treatment plant projects for both municipal and industrial clients The position will be based out of the Salem Oregon area Slayden is a leader in the construction industry with a primary focus on water and wastewater infrastructure Slayden is built on strong values hard work and a commitment to getting the job done right The success of our company is best expressed through our efforts to provide a safe workplace with respected employees and a committed management team Our approach has provided steady growth in work volume successful career development for personnel and an extensive list of satisfied clients for more than 30 years

About the Role

Slayden is currently seeking a qualified Senior Client Services Manager to lead and drive market expansion focusing on large scale general contracting services for waterwastewater treatment facilities as well as our Construction Management Services business This Client Services Manager will primarily manage our business development policies processes and seek out and support the implementation of best in class practices This position will support and coordinate with Corporate and regional leaders to maintain the quality and uniformity of our business development processes The Client Services Manager will also manage our CRM system assist in identifying and positioning for new business opportunities participate in strategic and budget planning activities assist in developing and supporting pursuit teams and serve as an internal and external representative of Slaydens business development team

Essential Functions

Support the day to day processes and function of the business development team ie meetings overall coordination across districts CRM management pursuit strategy budget and strategic planningDevelop seek out and maintain best in class construction BD policies processes and practicesCoordinate with and support district leaders to ensure the district is using best in class policies processes and practicesAssist in identifying and positioning for new business opportunities for core waterwastewater opportunities; screen and facilitate sales opportunities and growth through research relationships calls conferences and presentationsParticipate in annual strategic and budget planning activities related to business developmentParticipate in water and wastewater related industry tradeshow activities to identify coordinate and meet with prospective clientsMaintain positive industry relationships and work across internal departments to foster assistance as needed in sales proposals presentations and specificationsManage CRM systemOperate as a key member of strategic pursuit teams by participating in capture and campaign activities writing and editing proposal and SOQ content and coaching project interview teamsPartner with marketing team to develop marketing materials and tools to support business developmentEducate support staff and new employees on the role of Business Development in the organization

Basic Qualifications

5 years of experience with business development market research and sales activitiesClient facing experience developing new business for waterwastewater projectsAbility to successfully manage CRM system tracking multiple opportunities and clientsFiscal responsibility in managing complex multi discipline projectsStrong research business and communications skillsStrong community interaction and involvementOutstanding communication skills both verbal and written on project related issuesExcellent computer skills in search enginesCreative problem solving ability negotiation and follow up skillsStrong organizational skills flexibility and the ability to prioritize work assignmentsBachelors degree in civil or environmental engineering construction management business computer science or a related degree An equivalent combination of experience skills and training may be considered

Preferred Qualifications

Prior related waterwastewater design or construction infrastructure experience

Benefits

Group health & welfare benefits including options for medical dental and vision100 company paid benefits including Employee Life Insurance & Accidental Death & Dismemberment AD&D Spouse and Dependent Life & AD&D Short Term Disability STD Long Term Disability LTD after 60 day waiting period for STD & LTD only Employee Assistance Program and Health AdvocateVoluntary benefits at discounted group rates for accident critical illness and hospital indemnityFlexible Time Off Policy includes vacation sick and personal timePaid Parental Leave Program10 Paid Holidays401k Plan company matching contributions up to 4

Compensation

The anticipated compensation for this position is 140000 170000yr depending on previous experience Please note that all positions require pre employment screening including drug and background check as a condition of employment

Equal Opportunity Employer including disabled and veterans LI RF1