Senior Client Partnerships Manager, Market Research Partnerships

NewtonX; New York (NY); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

401k match with immediate vesting

Excellent medical, dental, and vision insurance

Paid time off for vacation, holidays, and parental leave

Job summary

A leading research technology firm in New York seeks a Senior Client Partnership Manager to drive commercial growth and enhance key partnerships in market research. The ideal candidate will have at least 7 years of account management experience and a strong ability to build and maintain client relationships. Offering a competitive compensation structure of $165k with equity, the role promotes advancement in a diverse and collaborative company culture. Applicants should be detail-oriented with excellent communication skills.

Qualifications

• 7+ years of experience in account or project management in market research.
• 4+ years of experience leading client relationships.
• Strong executive presence and business acumen.

Responsibilities

• Own a strategic client book with full revenue ownership.
• Identify new accounts aligned with value propositions.
• Develop strategic account plans to increase client footprint.
• Understand client needs and own relationships from Manager to C-Suite.
• Manage end-to-end proposal processes for contracts from $10k to $500k.
• Utilize research expertise to design comprehensive proposals.

Skills

Account management

Client relationship building

Excellent communication skills

Organizational skills

Attention to detail

Entrepreneurial mindset

Job description

NewtonX matches the world’s toughest questions with the only minds who know the answers. Using our proprietary AI technology, we find the right subject matter expertise from an open network of 1.1 billion professionals. We use the most sophisticated search engine in the research industry– the NewtonX Graph. It identifies the exact audience for our clients’ business questions.

NewtonX partners with the world’s top consultancies, marketers, and technology companies. Together with our clients, we’re ushering in a new standard of truth in B2B research.

Meaningful work, a culture of learning, and intelligent people from all walks of life are just a few of the reasons to create a career here.

About the Role

The Senior Client Partnership Manager’s (CPM’s) primary role is to support commercial growth through strategic sales and operational excellence to drive retention and new business revenue for NewtonX. This position is focused on growing, expanding, and retaining NewtonX’s key partnerships in market research. CPM’s must have a passion for both sales strategy and execution as well as research ideation and account management.

In this role, you will:

• Own a strategic client book with full revenue ownership, identifying upselling and cross selling opportunities in existing client relationships
• Identify new accounts aligned with our value proposition and successfully onboard and grow our collaboration with them
• Develop strategic account plans to increase our footprint within client organizations based on your industry, research, and commercial expertise
• Understand client needs and challenges, and own client relationships (ranging from Manager-level to C‑Suite) to ensure continued engagement, success, and retention
• Act as the quarterback of the client account by leveraging cross‑functional relationships with NewtonX teams to bring the best of NewtonX to clients – e.g., Marketing leadership to get the best content into the hands of clients, Product to help clients best utilize our proprietary platforms and tools
• Manage end‑to‑end proposal process for contracts from $10k to $500k from intake to research methodology design and pricing
• Utilize research expertise to design innovative and comprehensive proposals that meet client research needs
• Help to design and develop scalable processes and tools that make the team more effective and efficient

What you have

• 7+ years of experience in an account or project management role in the market research industry
• 4+ years of experience leading client relationships.
• Demonstrated executive presence and business acumen; excellent verbal and written communication skills.
• Top‑notch organizational skills and attention to detail.
• Strong sense of ownership to independently drive high quality deliverables and outputs.
• Natural curiosity and a desire to learn and be coached.
• Ability to thrive in a fast‑paced, entrepreneurial environment.

What we offer

• On target earnings of $165k (base salary of $110k + uncapped commission) and employee equity plan. Please note that salary and compensation may vary based on factors such as skills, experience, performance, and location
• Career advancement and training opportunities.
• Excellent medical, dental, and vision insurance.
• 401k match with immediate vesting.
• Health savings/flexible savings account, and pre‑tax commuter benefits.
• Paid time off: vacation, holidays, sick, and parental leave.
• A diverse, collaborative, and positive culture where we invest in and celebrate each other’s success.
• Good vibes (happy hours, team projects, and retreats)

Ultimately, you will be driving a critical component of the company; helping to get our services into the hands of clients. From here you’ll have the opportunity to progress quickly as a core member of the NewtonX Client Partnerships team.

NewtonX is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity/expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.