Senior Client Partner Account Manager

Socket.dev; North Carolina; Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Unlimited PTO

Remote work

Healthcare coverage

Retirement match

Parental Leave

Learning & Development

Job summary

Tinuiti is seeking a Senior Client Partner to foster trusted relationships, guide data-driven media strategies, and supervise budgets for major client accounts. You will collaborate across internal teams to deliver measurable results and keep clients informed with clear progress updates.

The role supports a fully remote work model in the U.S., with opportunities to influence growth and optimize media investments across digital channels.

Qualifications

• 5-7 years of experience in Client Partner roles.
• Experience across multiple digital platforms; Google Analytics; Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint.
• Proven ability to analyze data and drive marketing decisions.
• Advanced Microsoft Excel and PowerPoint skills.
• Ability to multitask, prioritize, and manage time across multiple clients and initiatives.
• Excellent communication and collaboration with internal and external teams.

Responsibilities

• Foster strong, transparent client relationships with regular updates on project status, issues, and resolutions.
• Utilize client understanding and KPIs to offer strategic guidance and solutions.
• Lead budgets and forecasts with clients; ensure accurate billing for media spend and fees.
• Develop data-driven strategies through client industry and market insights.
• Collaborate with Tinuiti internal teams to support project outcomes and initiatives.
• Be the client contact for communications; address concerns promptly to maintain satisfaction.
• Educate clients on strategic directions to reinforce trust in Tinuiti.
• Maintain industry knowledge and apply best practices across channels (SEM, SEO, CRO, Social, Display).

Skills

Client Partner

Analytics proficiency

Excel & PowerPoint

Communication skills

Multitasking

Team collaboration

Tools

Google Analytics

Pathmatics

SimilarWeb

Kantar/Vivvix

Resonate

Commspoint

Project management tools

Job description

Who we are:

Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste.

We support 100% remote work for this role!

We’d love to hear from you if:

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.

As the Client Partner Senior Account Manager you will:

• Account Management: Foster strong, transparent relationships with clients, providing them with regular updates on project status, issues, and resolutions.

• Business Acumen and Financial KPIs: Utilize a deep understanding of the clients' business, industry trends, and KPIs to offer strategic guidance and impactful solutions.

• Budgets & Forecasting: Lead the development of budgets and forecasts with clients, as well as use data provided to ensure that budget is being used in the most efficient matter and clients are billed correctly for media spend + fees.

• Data Analysis & Reporting: Develop a thorough understanding of each client's industry, business challenges, and goals to tailor strategies that drive measurable results.

• Team Collaboration: Engage with Tinuiti’s internal teams to contribute positively towards client project outcomes and strategic initiatives.

• Client Communication: Act as a point of contact for client communications, ensuring that clients receive timely updates on project progress and outcomes. Address client concerns, resolving issues swiftly and efficiently to maintain client satisfaction.

• Client Education: Equip clients with the knowledge and confidence to speak about strategic directions and decisions, reinforcing their trust in our expertise.

• Industry Expertise: Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client’s business, and the industry overall, to enhance client strategies and recommendations

• Channel Expertise: Leverage strong knowledge of multiple digital channels (SEM, SEO, CRO, Social, Shopping, Display, etc.) to develop strategic plans, clearly tying channel recommendations to the client’s business goals

Professional Qualifications:

• 5-7 years of experience in Client Partner roles with a proven track record of executing successful campaigns.

• Expertise in multiple digital platforms and how they work together. Google Analytics. Project Management tools. Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint.

• Demonstrated success analyzing data and using analytics tools to drive marketing decisions

• Advanced computer skills including Microsoft Excel & PowerPoint

• Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives.

• Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams.

The hiring salary range for this role is $ 90,000- $100,000. We also offer an incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus.

Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, parity with other team members, and alignment with market data. We will provide more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq.

#LI-LK1

FLSA Classification: Exempt

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Benefits:

Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.

Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts

Retirement: Match up to 4% of your contributions at 100%

Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity

Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.

Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources

Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.