Client Partner Account Director

Tinuiti; California (MO); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Unlimited PTO

Fully remote environment

20 paid holidays

Healthcare

Retirement match

Wellness perks

Parental leave

Learning & development

Job summary

Tinuiti, the largest independent full-funnel marketing agency in the U.S., is hiring a Client Partner. You will foster strong client relationships, drive growth, and coordinate across marketing, sales, and product teams in a fully remote environment.

The role requires 7–10 years of client partner experience, expertise across digital channels, and proficiency with analytics tools like Google Analytics, Pathmatics, SimilarWeb, and Excel.

Qualifications

• 7-10 years in Client Partner roles with a proven track record.
• Expertise across multiple digital platforms working together.
• Proficiency with Google Analytics and analytics tools.

Responsibilities

• Foster strong client relationships and pursue growth opportunities.
• Understand client KPIs and provide strategic guidance.
• Champion innovative thinking to drive client success.
• Collaborate with cross-functional teams to align solutions with goals.
• Communicate with clients and provide timely updates.
• Educate clients on strategic directions.
• Maintain industry knowledge to enhance strategies.
• Leverage knowledge of SEM, SEO, CRO, Social, Shopping and Display channels.

Skills

Client partner experience

Marketing analytics

Communication skills

Multitasking

Tools

Google Analytics

Pathmatics

SimilarWeb

Kantar/Vivvix

Resonate

Commspoint

Excel

PowerPoint

Job description

Who we are: Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste.

We support 100% remote work for this role!

Key Responsibilities

• Account Management: Foster strong, transparent relationships with clients. Identify and pursue opportunities for account growth and cross-selling, aligning with the client’s strategic goals and the company’s offerings.
• Business Acumen and Financial KPIs: Utilize a deep understanding of the clients' business, industry trends, and KPIs to offer strategic guidance and impactful solutions.
• Innovation and Thought Leadership: Champion innovative thinking within the team, inspiring the development of leading-edge solutions that drive client success and potentially win awards.
• Team Collaboration: Work closely with Tinuiti cross-functional teams, including marketing, sales, and product development, to ensure that client solutions are aligned with overall business goals.
• Client Communication: Serve as the point of contact for client communications, ensuring that clients receive timely updates on project progress and outcomes. Address client concerns, resolving issues swiftly and efficiently to maintain client satisfaction.
• Client Education: Equip clients with the knowledge and confidence to speak about strategic directions and decisions, reinforcing their trust in our expertise.
• Industry Expertise: Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client’s business, and the industry overall, to enhance client strategies and recommendations.
• Channel Expertise: Leverage strong knowledge of multiple digital channels (SEM, SEO, CRO, Social, Shopping, Display, etc.) to develop strategic plans, clearly tying channel recommendations to the client’s business goals.

Professional Qualifications

• 7-10 years of experience in Client Partner roles with a proven track record of executing successful campaigns.
• Expertise in multiple digital platforms and how they work together.
• Google Analytics.
• Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint.
• Demonstrated success analyzing data and using analytics tools to drive marketing decisions.
• Advanced computer skills including Microsoft Excel & PowerPoint.
• Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives.
• Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams.

The hiring salary range for this role is $100,000 - $120,000.

We also offer an incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus.

Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, parity with other team members, and alignment with market data.

We will provide more information on our benefits, incentive pay, and equity upon request.

Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq. #LI-LK1 FLSA Classification: Exempt

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Benefits

• Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it.
• On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.
• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
• Retirement: Match up to 4% of your contributions at 100%
• Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity
• Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
• Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources

Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.