Senior Client Lead - Enterprise Growth & Transformation

Omnicom Media; New York (NY); Hybrid; USD 259,000 - 370,000; Full time

Job summary

Omnicom Media’s OMD practice in the United States seeks a senior Client Business Lead to steward one of the agency’s largest client relationships. The role leads a multidisciplinary team of roughly 140 people and aligns ten lines of business with a single, outcomes-driven strategy to deliver measurable business impact.

The leader serves as the trusted advisor to CMOs and marketing leaders, sets annual priorities, and collaborates across Omnicom agency partners to transform data, technology, and

Qualifications

• Senior leadership in an agency, media or marketing services, with 15+ years preferred.
• Proven ability advising senior marketing executives, including CMOs, and leading strategic client relationships through change.
• Strong grasp of financial services marketing, customer journeys, and privacy/review implications for marketing delivery.
• Proven ability to lead integrated teams and influence peers across agencies, disciplines and reporting lines.
• Experience redesigning operating models and leading adoption of data, technology, measurement and AI-enabled capabilities with demonstrable improvements in effectiveness or efficiency.
• Strong commercial judgment, including scope, P&L, resourcing and the ability to identify and deliver organic growth opportunities.
• Clear communication, sound judgment under pressure, and a track record of developing inclusive, accountable, high-performing teams.

Responsibilities

• Serve as the senior day-to-day business partner and trusted advisor to clients' CMOs and marketing leaders across its 10 lines of business; understand their mandates and measures of success while connecting opportunities across the enterprise.
• Build durable relationships with senior stakeholders, bring an informed point of view to decisions, anticipate challenges, and offer candid counsel grounded in clients’ business and the financial services environment.
• Set a clear client strategy and annual priorities for the partnership, translating those priorities into integrated plans with accountable owners and measurable outcomes.
• Lead strategy across brand, performance, customer acquisition, engagement, and retention, bringing together media, creative, data, analytics, commerce, and technology capabilities.
• Advance transformation by aligning around new capabilities, better data/tech use, and practical roadmaps for adoption and measurable impact.
• Transform the agency operating model to meet evolving client needs: clarify decision rights, reduce duplication, improve governance and talent deployment.
• Lead through servant leadership: set high standards, remove obstacles, coach and develop talent, and foster an inclusive environment across boundaries.
• Unite the Integrated Agency Team across OMD, Omnicom agencies, and non-Omnicom partners to deliver client outcomes.

Skills

Senior leadership

Client relationship management

Strategic advisory

Financial services marketing

Cross-functional leadership

Change management

Operating model design

Data & technology adoption

AI capabilities

Commercial judgment

Team leadership

Job description

Omnicom Media’s OMD practice in the United States seeks a senior Client Business Lead to steward one of the agency’s largest client relationships. The role leads a multidisciplinary team of roughly 140 people and aligns ten lines of business with a single, outcomes-driven strategy to deliver measurable business impact.

The leader serves as the trusted advisor to CMOs and marketing leaders, sets annual priorities, and collaborates across Omnicom agency partners to transform data, technology, and