Senior Client Executive

Arthur J. Gallagher & Co. (AJG); Illinois; On-site; USD 70,000 - 100,000; Full time

Job summary

Join a dynamic team at a leading firm, where you'll manage complex client accounts and shape workplace solutions. We're looking for experienced candidates with strong communication skills and a proven record in client management. Your role will involve building meaningful relationships and driving profitability while making a real impact in the industry.

Benefits

Medical/dental/vision plans starting from day one

Life and accident insurance

401(K) and Roth options

Tax-advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Digital mental health services

Flexible work hours

Training programs

Charitable matching gift program

Qualifications

• 5+ years client coordination and/or claims management experience or 10 years with a high school degree.
• License required.
• Willingness to travel approximately 25%.

Responsibilities

• Manage day-to-day account management of complex client accounts.
• Build and solidify client relationships; drive retention and sales of services.
• Prepare and negotiate fee-based pricing ensuring account profitability.

Skills

Client coordination

Claims management

Verbal communication

Written communication

Education

Bachelor's degree

High school diploma

Job description

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

How you'll make an impact

Responsible for the day-to-day account management of largest and/or most complex client accounts. Builds, expands, and solidifies relationships with existing clients at all levels within the company and leads appropriate resources to address the client's risk/capital management needs. Secures existing business and drives the sale of additional services and coverage levels. Has retention goals. Cultivates relationships with most senior buyer in the client organization as well as with day-to-day client representatives and buyers. Has retention goals for assigned group of accounts. Prepare and negotiate fee-based pricing of services, ensuring account profitability in a value-based approach for the scope of service and costs associated with the client service agreement.

About You

Required: Bachelor's degree and 5 or more years client coordination and/or claims management experience OR High School degree and 10 years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time.

Preferred: Professional designation may be preferred, such as CPCU, CIC or ARM. Minimum 1 year experience with A.J. Gallagher is preferred.

Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.