Senior Client Engineer

Allison Transmission

United States

On-site

USD 110,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Medical plans
HSA contributions
Dental & Vision insurance
Parental Leave
Disability insurance
Tuition assistance
401K match & contribution
Paid Time Off
Holidays + floating holiday
Wellness program
Employee discounts

Job summary

Allison Transmission is seeking an experienced Endpoint Platform Engineer to design, support, and optimize core client platform services in a Microsoft enterprise environment. You will own complex endpoint engineering functions and mentor engineers across the team.

The role focuses on modern management, automation, and platform standardization, with responsibilities spanning Intune, Autopilot, policy management, and cloud endpoint strategies.

Qualifications

  • Bachelor’s degree in IT, CS, or related field.
  • Advanced Microsoft certifications preferred.
  • Strong scripting and automation background required.

Responsibilities

  • Own and optimize one or more major client platform capabilities such as Intune, Autopilot, endpoint compliance, software deployment, Group Policy/configuration management, or cloud endpoint management.
  • Design and implement scalable endpoint standards, policies, and modern management solutions aligned to security and operational requirements.
  • Lead complex troubleshooting and root cause analysis for recurring or high-impact Level 4 endpoint issues.
  • Drive endpoint lifecycle improvements, including provisioning, patching, software delivery, performance monitoring, and device compliance.
  • Develop automation using PowerShell, Microsoft Graph, and other Microsoft platform capabilities to reduce manual effort and improve consistency.
  • Mentor junior engineers and provide technical guidance across the client platform team.
  • Partner with architecture, infrastructure, security, and support leaders to implement strategic endpoint initiatives.
  • Establish and maintain documentation, engineering standards, and operational runbooks.
  • Support pilot programs, testing strategies, and controlled rollout plans for new Microsoft client technologies and services.

Skills

Intune
Autopilot
Entra ID
Group Policy
PowerShell
Automation
Microsoft Graph
Endpoint management

Education

Bachelor's degree in IT/CS

Tools

Intune Console
Microsoft Graph API
Azure AD

Job description

JOIN THE TEAM THAT’S POWERING PROGRESS Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward. What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide.

Learn more about this role and how you can begin driving your career forward!

Benefits:

The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company’s discretion.

  • Choice of medical plans with prescription coverage
  • Employer HSA contribution
  • Dental & Vision Insurance
  • Paid Parental Leave
  • Short & Long-Term Disability
  • Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance
  • 401K with generous Company match & contribution
  • Accrued Paid Time Off
  • 12 Paid Holidays + 1 Floating Holiday
  • Robust employee wellness program
  • Tuition assistance program
Primary Purpose of Role:

Leads the design, support, and continuous improvement of core client platform services in a Microsoft enterprise environment. Owns complex endpoint engineering functions and serves as a senior technical resource for modern management, automation, compliance, and platform standardization.

Key Responsibilities:
  • Own and optimize one or more major client platform capabilities such as Intune, Autopilot, endpoint compliance, software deployment, Group Policy/configuration management, or cloud endpoint management.
  • Design and implement scalable endpoint standards, policies, and modern management solutions aligned to security and operational requirements.
  • Lead complex troubleshooting and root cause analysis for recurring or high-impact Level 4 endpoint issues.
  • Drive endpoint lifecycle improvements, including provisioning, patching, software delivery, performance monitoring, and device compliance.
  • Develop automation using PowerShell, Microsoft Graph, and other Microsoft platform capabilities to reduce manual effort and improve consistency.
  • Mentor junior engineers and provide technical guidance across the client platform team.
  • Partner with architecture, infrastructure, security, and support leaders to implement strategic endpoint initiatives.
  • Establish and maintain documentation, engineering standards, and operational runbooks.
  • Support pilot programs, testing strategies, and controlled rollout plans for new Microsoft client technologies and services.
Key Performance Measures:
  • Enterprise endpoint compliance and configuration baseline adherence.
  • Stability and success rates of software delivery, patching, and provisioning services.
  • Reduction in manual effort through automation and self-service enablement.
  • Reduction in repeat incidents and improved root-cause elimination.
  • Delivery of major engineering initiatives on time and with minimal service disruption.
Competencies and Behaviors:
  • Tech Savvy – Expert: Demonstrates deep technical expertise across Microsoft endpoint engineering platforms.
  • Plans and Aligns – Advanced: Organizes work across multiple priorities and dependencies.
  • Optimizes Work Processes – Advanced: Improves standardization, automation, and operational maturity.
  • Collaborates – Advanced: Builds strong partnerships across technical teams and stakeholders.
  • Manages Complexity – Advanced: Solves ambiguous technical problems with sound judgment.
  • Develops Talent – Working: Coaches peers and helps raise team capability.
Qualifications:
  • Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
  • Advanced Microsoft certifications preferred.
  • Strong expertise in modern endpoint management and Microsoft ecosystem tooling.
  • Strong scripting and automation background required.
Experience:
  • 5-8 years of experience in endpoint engineering or client platform administration.
  • Deep hands-on experience with Intune, Autopilot, Entra ID, Group Policy, Windows security controls, and Microsoft 365 device management.
  • Proven experience leading endpoint modernization, automation, or platform improvement initiatives.
  • Strong experience with PowerShell, Microsoft Graph, and large-scale endpoint policy deployment.
  • Experience with endpoint monitoring, performance optimization, and compliance remediation.
  • Experience mentoring engineers and guiding technical standards.

Allison Transmission is an equal opportunity employer.

We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at ati+ask4max@service-now.com.

Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application.

Allison Transmission is the world's largest manufacturer of commercial-duty automatic transmissions and hybrid propulsion systems. Our products are specified by more than 300 of the world’s leading vehicle manufacturers and are used in a range of market sectors—from bus, refuse and emergency to construction, distribution and defense.

Allison was founded in 1915 in Indianapolis, Indiana, where the company’s global headquarters is still located. We have approximately 1,400 dealer and distributor locations, employ more than 2,700 people around the world and our international presence spans more than 80 countries.

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