Senior Client Delivery Analyst

Jobtailor; California (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a capable Business Analyst to analyze complex processes, collect stakeholder needs, and design system solutions aligned with business goals. You will manage end-to-end implementations, develop functional specs, and lead analytics projects in a real estate-adjacent domain.

The role requires 2+ years of experience, strong SQL/Tableau/Power BI skills, and familiarity with MLS products, Agile methods, and SDLC.

Qualifications

• BS Degree or equivalent work experience required.
• Minimum 2 years of directly related experience.
• Strong analytical and problem-solving skills.
• Experience with Matrix or MLS products.
• Proficiency in business analysis methodologies and tools.
• Excellent communication and interpersonal skills.
• Experience with data analysis and reporting tools, including SQL, Tableau, and Power BI.
• Knowledge of Agile Development Methodologies.
• Experience with SDLC (Software Development Life Cycle).
• Ability to work independently and as part of a team.
• Experience in the real estate or adjacent industry is a plus.

Responsibilities

• Analyze complex business processes, workflows, and systems to identify optimization opportunities.
• Collaborate with stakeholders to gather business needs and translate them into clear requirements.
• Design, develop, and implement system solutions aligned with business goals.
• Manage end-to-end implementations.
• Create business and technical documentation, functional specifications, system design documents, and test plans.
• Conduct system testing and validation and provide ongoing support and maintenance.
• Perform data analysis, query writing, and report development.
• Lead and mentor analysts and manage projects.
• Communicate with stakeholders, facilitate workshops, and build consensus.
• Act as a subject matter expert on systems and processes.
• Drive internal process improvements.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Team collaboration

Education

BS Degree or equivalent work experience

Tools

Tableau

Power BI

Matrix

MLS Products

SQL

Job description

• Analyze complex business processes, workflows, and systems to identify optimization, automation, and operational excellence opportunities
• Collaborate with stakeholders to gather business needs and translate them into clear requirements
• Design, develop, and implement system solutions aligned with business goals
• Manage end-to-end implementations
• Create business and technical documentation, functional specifications, system design documents, and test plans
• Conduct system testing and validation and provide ongoing support and maintenance
• Perform data analysis, query writing, and report development
• Lead and mentor analysts and manage projects
• Communicate with stakeholders, facilitate workshops, and build consensus
• Act as a subject matter expert on systems and processes
• Drive internal process improvements

Requirements

• BS Degree or equivalent work experience
• A minimum of 2 years of directly related experience
• Strong analytical and problem-solving skills
• Experience with Matrix or other MLS products
• Proficiency in business analysis methodologies and tools
• Excellent communication and interpersonal skills
• Experience with data analysis and reporting tools, including SQL, Tableau, and Power BI
• Knowledge of Agile Development Methodologies
• Experience with SDLC (Software Development Life Cycle)
• Ability to work independently and as part of a team
• Experience in the real estate or adjacent industry is a plus

Core Competencies

Demonstrates expertise in business analysis, system design, and implementation, with a strong focus on data analysis and reporting. Proven ability to lead projects, mentor teams, and drive process improvements in alignment with business objectives.

Highest-signal resume keywords

• Business Analysis Methodologies
• Data Analysis and Reporting
• SQL
• Agile Development Methodologies
• SDLC (Software Development Life Cycle)

ATS Optimization Keywords

Hard Skills

• Data Analysis
• Query Writing
• Report Development
• System Testing
• Functional Specifications
• System Design Documents
• Test Plans
• Optimization
• Automation
• Operational Excellence

Soft Skills

• Analytical Skills
• Problem-Solving Skills
• Communication Skills
• Interpersonal Skills
• Team Collaboration

Industry Keywords

• Real Estate
• Stakeholder Management
• Process Improvements
• Workflows
• Business Needs

Tools & Technologies

• Tableau
• Power BI
• Matrix
• MLS Products