Senior Client Campaign Manager

Moroch; Cleveland (OH); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Generous PTO, holidays, volunteering

Hybrid work

Mental health resources

Fitness reimbursement

Paid parental and child-bonding leave

Job summary

Moroch in Columbus, Ohio, is seeking an experienced account manager to translate client goals into clear workstreams and actionable plans. This role coordinates across account, project management, strategy, creative, media, production, and analytics to drive campaigns from concept through delivery.

You will build schedules, manage scopes and resources, monitor agency time, and support senior leaders with presentations and new business efforts while guiding junior team members.

Qualifications

• 7+ years of experience in account management, client services, or marketing strategy.
• Proven track record of successfully managing integrated marketing campaigns and client relationships.
• Bachelor’s degree, or equivalent experience, in marketing, business, communications, or a related field.

Responsibilities

• Translate client objectives into actionable workstreams — Convert client priorities, briefs, and business goals into clear project requirements, task plans, and next steps for internal teams so work can begin quickly and stay aligned to intended outcomes.
• Validate briefs and deliverable requirements — Review incoming requests for completeness, feasibility, dependencies, approvals, and success criteria before work is launched, resolving gaps early to reduce rework and execution risk.
• Build and maintain project schedules — Create detailed timelines for campaigns and client programs, track milestones and interdependencies, and proactively adjust schedules to keep deliverables moving through agency workflows on time.
• Coordinate day-to-day execution across functions — Drive daily follow-through among account, project management, strategy, creative, media, production, and analytics partners to ensure tasks, decisions, and handoffs are completed accurately and on schedule.
• Track program status and communicate progress — Maintain up-to-date status reporting for assigned work, including risks, changes, blockers, and upcoming milestones, and communicate concise progress updates to clients, senior account leaders, and internal stakeholders.
• Escalate risks and resolve execution issues — Identify scope, timeline, resource, budget, or quality concerns early, recommend practical solutions, and elevate issues with appropriate context so senior leaders can make timely decisions.
• Support reporting deliverables and performance readouts — Coordinate the collection, quality check, and packaging of campaign results, data inputs, and reporting materials so performance updates are accurate, timely, and useful for client decision-making.
• Document decisions and maintain account operations — Keep organized records of meeting notes, approvals, change requests, project documentation, and account processes to improve continuity, accountability, and efficient execution across ongoing client work.

Skills

Client Relationship Management

Account Management

Integrated Campaign Management

Requirements & Stakeholder Needs Anal

Scope Management

Project Scheduling

Marketing Strategy

Status Reporting

Marketing Performance Analysis

Resource Management

Budget Management Skills

Employee Performance & Development

Uphold our agency values

Education

Bachelor’s degree

Job description

Moroch in Columbus, Ohio, is seeking an experienced account manager to translate client goals into clear workstreams and actionable plans. This role coordinates across account, project management, strategy, creative, media, production, and analytics to drive campaigns from concept through delivery.

You will build schedules, manage scopes and resources, monitor agency time, and support senior leaders with presentations and new business efforts while guiding junior team members.