Senior Client Associate

Rockefeller Capital Management; Grand Rapids (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Rockefeller Capital Management is seeking a Senior Client Associate to support Private Advisor teams in Grand Rapids. You will be a key contact for high-net-worth clients, delivering exceptional service and ensuring accurate account administration.

Responsibilities include account opening, asset transfers, cash management, and client reporting. The role emphasizes detail, organization, and proactive problem-solving in a fast-paced, team-oriented environment.

Qualifications

• BA/BS degree is required.
• 5+ years of industry experience preferred.
• Series 7 & 66 (or 7, 65 & 63) licenses required.

Responsibilities

• Account opening and maintenance.
• Transferring assets and money movement.
• Completing investment subscription documents.
• Cash management and RMDs.
• Assisting with client online access and inquiries.
• Prepare client correspondence and reports.
• Attend client meetings and present performance.

Skills

Excellent client facing

Interpersonal skills

Organizational skills

Microsoft Office (Excel, PowerPoint)

Education

BA/BS degree

Job description

About Rockefeller Capital Management

Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 35 markets throughout the United States, as well as an office in London. The Firm oversees $228 billion in client assets as of July 31, 2026.

Position

Join a high-growth Private Advisor team committed to delivering sophisticated, tailored solutions for complex family wealth. We care deeply about our clients and take pride in creating an exceptional client experience, which starts with building a strong and collaborative team. We are committed to investing in our people and fostering an environment where team members feel supported, challenged, and empowered to grow.

As a Senior Client Associate, you will work closely with Private Advisor team members while serving as a key point of contact for high-net-worth clients. This role is integral to delivering a high level of service and helping the team maintain strong, long-term client relationships. The ideal candidate takes pride in providing exceptional service, builds genuine relationships with clients, and enjoys being part of a collaborative, team-oriented environment. Success in this role requires strong attention to detail, excellent communication and organizational skills, effective time management, critical thinking, and a proactive approach to problem solving. This is a unique opportunity for someone looking to grow alongside a dynamic team while playing a meaningful role in building something special.

Responsibilities

• Account opening and maintenance
• Transferring assets and money movement
• Completing investment subscription documents
• Cash management & RMDs
• Assisting with client online access
• Responding to account activity and statement inquiries
• Managing life events
• Administrative work as needed
• Provide top quality service to clients and complete administration of client accounts
• Handle operational aspects of client accounts including reporting on account holdings and investment performance, posting daily cash activity, and entering trade instructions
• Generate expense reports for submission using Concur
• Process new accounts and account maintenance, by obtaining all necessary approvals and ensuring all client documentation is returned, completed, and approved
• Process all client cashiering requests (money market redemptions, wires, checks, journals, check deposits, etc.)
• Support marketing efforts by promoting client seminars and events
• Offer administrative and office management support to the team
• Prepare client correspondence, obtain necessary management approvals, and transmit
• Review daily activity and reconcile current client activity, funds transfers and previous day’s activity and trades against various clearing firm systems to ensure accuracy
• Oversee client insurance and annuities processes
• Assist in preparation of key documents, PowerPoint presentations and reports for client meetings
• Attend client meetings as necessary and present client performance
• Complete necessary filing and maintain client files
• Attend compliance and continuing education training sessions as required by regulatory agencies and the firm
• Additional duties as assigned

Qualifications

• BA/BS degree
• At least 5 years of experience in the industry preferred
• Registered with Series 7 & 66 (or 7, 65 & 63)

Skills

• Excellent client facing, interpersonal, organizational, and client service skills
• Detail-oriented with ability to prioritize and organize workflow
• Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively with frequent interruptions
• Strong Microsoft Office skills including Excel & PowerPoint

Disclosure

Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, “Rockefeller”) is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law (“protected characteristics”).

Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.