Client Associate

Rockefeller Capital Management; Newark Village (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Rockefeller Capital Management seeks a Client Associate for its Private Advisor team within the Rockefeller Global Family Office. You will interact with high-net-worth clients, open accounts, handle asset transfers, and support client reporting with strong attention to detail.

The role emphasizes excellent communication, organization, and problem-solving skills in a fast-paced environment, with opportunities to grow within the Private Advisor team.

Qualifications

• BA/BS degree required.
• 2–5 years client service experience in financial industry preferred.
• Series 7 & 66 strongly preferred or willingness to obtain.

Responsibilities

• Open and maintain accounts.
• Transfer assets and money movement.
• Complete investment subscription documents.
• Cash management and RMDs.
• Assist with client online access.
• Respond to account activity inquiries.
• Manage life events.
• Provide top-tier client service and complete account administration.
• Process client cash movements and trade instructions.
• Prepare expense reports using Concur.
• Process new accounts with approvals and documentation.
• Support marketing events and seminars.
• Attend client meetings and present performance.
• Review daily activity and reconcile transfers/trades.
• Oversee insurance and annuities processes.
• Prepare documents and PowerPoint materials for meetings.

Skills

Client service

Interpersonal skills

Organizational skills

MS Office (Excel/PowerPoint)

Education

BA/BS degree

Tools

Excel

PowerPoint

Job description

About Rockefeller Capital Management

Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 35 markets throughout the United States, as well as an office in London. The Firm oversees $228 billion in client assets as of July 31, 2026.

Position

A Private Advisor teamwithin our Rockefeller Global Family Office business unit is seeking a motivated individual to join its growing team as a Client Associate.The Client Associate will work withour Private Advisorteam membersand will interact directly with high-net-worth clients. The ideal candidate will be the face of the practice and is thorough in their work, operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and is driven to develop and grow in their role.

Responsibilities

• Account opening andmaintenance
• Transferring assets and money movement
• Completing investment subscription documents
• Cash management & RMDs
• Assisting with client online access
• Responding to account activity and statement inquiries
• Managing life events
• Administrative work as needed
• Provide top quality service to clients and complete administration of client accounts
• Handle operational aspects of client accounts including reporting on account holdings and investment performance, posting daily cash activity, and entering trade instructions
• Generate expense reports for submission using Concur
• Process new accounts and account maintenance, by obtaining all necessary approvals and ensuring all clientdocumentation is returned, completed and approved
• Process all client cashiering requests (money market redemptions, wires, checks, journals, check deposits, etc.)
• Support marketing efforts by promoting client seminars and events
• Offer administrative and office management support to the team
• Prepare client correspondence, obtain necessary management approvals,and transmit
• Review dailyactivity and reconcile current client activity, funds transfers and previous day’s activity and trades against various clearing firm systems to ensure accuracy
• Oversee client insurance and annuities processes
• Assist in preparation of key documents, PowerPoint presentations and reports for client meetings
• Attend client meetings as necessary and present client performance
• Complete necessary filing and maintain client files
• Attend compliance and continuing education training sessions as required by regulatory agencies and the firm
• Additional duties as assigned

Qualifications

• BA/BS degree
• 2-5 years prior client service experience within financial industry, or equivalent experience, preferred
• Series 7 & 66 (or 7, 65 & 63) strongly preferred, and if not, willing to obtain

Skills

• Excellent client facing, interpersonal, organizational, and client service skills
• Detail-oriented with ability to prioritize and organize workflow
• Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively with frequent interruptions
• Strong Microsoft Office skills including Excel & PowerPoint

Disclosure

Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, "Rockefeller") is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law ("protected characteristics").

Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.