SENIOR CLIENT ADVISOR - Dallas, TX

JAMES PERSE

Dallas (TX)

On-site

USD 55,000 - 75,000

Full time

6 days ago

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Benefits offered by this job

health insurance

dental insurance

vision insurance

life insurance

short-term disability insurance

long-term disability insurance

flexible spending accounts

employee assistance program

paid vacation

paid sick time

retirement plan with company match

employee discount

Job summary

JAMES PERSE in Highland Park seeks a Senior Client Advisor to drive client development and sales while upholding premier customer service and store standards. The role oversees store operations in the absence of management and embodies the James Perse brand lifestyle.

Ideal candidates have experience in luxury retail, cultivated clientele, and flexibility for seven-day operation. High school diploma required; college degree preferred. Competitive benefits offered.

Qualifications

High School Diploma or GED required.
College degree preferred.
Experience in luxury/retail with high-end clientele.
Experience in a seven-days-a-week operation with open scheduling.

Responsibilities

Achieve sales targets and KPIs daily, monthly, and yearly.
Develop and manage client relationships; maintain client communications.
Provide exceptional customer service and uphold store standards.
Maintain selling floor, visuals, and overall store presentation.
Grow existing clients and reach new prospects via networking.
Support operational tasks and store projects; open/close procedures.
Knowledge of local market and brand competitors; participate in events.

Skills

Interpersonal skills

Verbal communication

Written communication

Sales driven

Time management

Education

High School Diploma or GED

College degree preferred

Job description

JAMES PERSE IS CURRENTLY HIRING A FULL TIME SENIOR CLIENT ADVISOR FOR OUR HIGHLAND PARK LOCATION

OBJECTIVE OF THE POSITION

The Senior Client Advisor is responsible for achieving all objectives set forth by the company with a focus on client development and client sales. They will set the example in areas of customer service excellence, adherence to visual merchandising standards, and operational standards. In the absence of Store Management, the Senior Client Advisor is charged with overseeing all aspects of the store and staff, when is the most senior presence in the store.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

Achieve daily, monthly, and annual sales targets and key performance indicators.
Establish relationships with clients and manage communication consistent with James Perse.
Set the example for exceptional customer service, client experience and store standards.
Maintain the selling floor, merchandise. visuals and store standards.
Maintain and grow existing clients and reach new prospects through networking and outreach.
Support operational tasks and projects.
Open and close the store and conduct all opening and closing procedures.
Local market knowledge of clientele base and brand competitors.
Participate in special events and or projects as needed (i.e. Sample Sale, Physical Inventory, etc.).
Adhere to all store and company procedures while maintaining operational and client experience excellence.
All other duties as assigned.

REQUIRED SKILLS, KNOWLEDGE, EXPERIENCE

Education

High School Diploma or GED required.
College Degree preferred.

Experience

Prior experience in a retail/boutique store dealing with high-end goods, and clientele-oriented sales.
Ideally has a cultivated and established clientele following
Experience working in retail environment(s) with 7 days a week operation, which require open scheduling availability based on business needs.

COMPETENCIES REQUIRED

Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the James Perse brand lifestyle.
Strong interpersonal and communications skills both verbal and written.
Strong independent work ethic, excellent time management skills, and high level of integrity.
Composure: Ability to handle customer interactions and potential issues or concerns courteously and professionally.

Since the late 1990's, James Perse has defined Southern California style.

Our collections for men, women and home - which have become synonymous with sophistication, detail and quality - are sold in over 70 James Perse boutiques, as well as in fine department and specialty stores around the world.

Our employees are smart, creative, passionate and service-driven individuals who meet the same superior standards we set for our products.

We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation or any other characteristic protected by applicable law.

BENEFITS