Full Time Retail Senior Client Advisor

James Perse; Highland Park (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

James Perse is seeking a Senior Client Advisor for our Highland Park location. This role focuses on achieving sales targets, building and maintaining relationships with a high-end clientele, and upholding exceptional customer service and store standards.

The Senior Client Advisor will also oversee store operations in the absence of Store Management, participate in events, and ensure adherence to visual merchandising and operational standards.

Qualifications

• High School Diploma or GED required.
• College Degree preferred.

Responsibilities

• Achieve daily, monthly, and annual sales targets and KPIs.
• Establish relationships with clients and manage communication consistent with James Perse.
• Set the example for exceptional customer service, client experience and store standards.
• Maintain selling floor, merchandise visuals and store standards.
• Maintain and grow existing clients and reach new prospects through networking and outreach.
• Open and close the store and conduct all opening and closing procedures.
• Local market knowledge of clientele base and brand competitors.
• Participate in special events and projects as needed.
• Adhere to all store and company procedures while maintaining operational and client experience excellence.

Education

High School Diploma or GED

College Degree preferred

Job description

JAMES PERSE IS CURRENTLY HIRING A FULL TIME SENIOR CLIENT ADVISOR FOR OUR HIIGHLAND PARK LOCATION

OBJECTIVE OF THE POSITION

The Senior Client Advisor is responsible for achieving all objectives set forth by the company with a focus on client development and client sales. They will set the example in areas of customer service excellence, adherence to visual merchandising standards, and operational standards. In the absence of Store Management, the Senior Client Advisor is charged with overseeing all aspects of the store and staff, when is the most senior presence in the store.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Achieve daily, monthly, and annual sales targets and key performance indicators.
• Establish relationships with clients and manage communication consistent with James Perse.
• Set the example for exceptional customer service, client experience and store standards.
• Maintain the selling floor, merchandise. visuals and store standards.
• Maintain and grow existing clients and reach new prospects through networking and outreach.
• Support operational tasks and projects.
• Open and close the store and conduct all opening and closing procedures.
• Local market knowledge of clientele base and brand competitors.
• Participate in special events and or projects as needed (i.e. Sample Sale, Physical Inventory, etc.).
• Adhere to all store and company procedures while maintaining operational and client experience excellence.
• All other duties as assigned.

REQUIRED SKILLS, KNOWLEDGE, EXPERIENCE

Education

• High School Diploma or GED required.
• College Degree preferred.

Experience

• Prior experience in a retail/boutique store dealing with high-end goods, and clientele-oriented sales.
• Ideally has a cultivated and established clientele following
• Experience working in retail environment(s) with 7 days a week operation, which require open scheduling availability based on business needs.

COMPETENCIES REQUIRED

• Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the James Perse brand lifestyle.
• Strong interpersonal and communications skills both verbal and written.
• Strong independent work ethic, excellent time management skills, and high level of integrity.
• Composure: Ability to handle customer interactions and potential issues or concerns courteously and professionally.

PAY TRANSPARENCY

This position pays $20.00 per hour plus commission on personal net sales.

Since the late 1990's, James Perse has defined Southern California style. Our collections for men, women and home - which have become synonymous with sophistication, detail and quality - are sold in over 70 James Perse boutiques, as well as in fine department and specialty stores around the world.

Our employees are smart, creative, passionate and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation or any other characteristic protected by applicable law.

JAMES PERSEoffers competitive benefits packages, including health, dental, and vision insurance, life insurance,short-term andlong-term disability insurance,flexible spending accounts,an employee assistance program, paid vacation,paid sick time,a retirement savings planwith company match,and a generous employee discount.

To view and learn more about our open positions visit: http://jamesperse.applytojob.com/apply/

We appreciate your interest in our company and look forward to hearing from you.