Senior Client Advisor - Boca

Dolce & Gabbana S.r.l.; Florida; On-site; USD 60,000 - 85,000; Full time

Job summary

Dolce & Gabbana in Boca Raton, FL seeks a Senior Client Advisor to drive store performance through exceptional sales and elevated client experiences. You will be a reference on the floor, delivering memorable service while upholding the brand’s standards.

With strong product expertise and a passion for fashion culture, you will build lasting client relationships, expand your book of clients, and contribute to a collaborative, luxury-focused team environment.

Qualifications

• Experience in luxury fashion or premium hospitality with proven sales results.
• Leads by example with client engagement and professional standards.
• Passion for fashion culture and ability to create personalized looks.
• Entrepreneurial, results-driven with ability to build a client book.
• Team player in fast-paced environment.

Responsibilities

• Lead by example with exceptional individual sales and client engagement.
• Onboard and develop new Client Advisors, sharing best practices.
• Foster a positive, collaborative work environment.
• Deliver outstanding client service and after-sale support.
• Identify clients' needs and anticipate future requests.
• Cultivate and grow a proactive client portfolio.
• Drive sales and KPI achievement with an entrepreneurial mindset.
• Create timeless silhouettes and personalized looks.
• Build genuine client relationships and communicate authentically.
• Utilize all tools to optimize business opportunities.
• Support front- and back-of-house teams and team spirit.
• Uphold company policies and procedures.

Skills

Client engagement

Sales leadership

Fashion knowledge

Business mindset

Team collaboration

Job description

Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.

ROLE

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Senior Client Advisor career opportunity available at our Boca boutique. The Senior Client Advisor plays a key role in driving store performance through exceptional sales results and elevated client engagement. Recognized as a reference point on the sales floor, they lead by example, delivering memorable and sophisticated client experiences while consistently achieving individual sales and key performance indicators. Through strong product expertise, passion for fashion culture, and authentic client relationships, the Senior Client Advisor brings the Dolce & Gabbana universe to life and supports the smooth day-to-day operations of the store, while upholding Dolce & Gabbana’s values, image, and standards of excellence.

MISSION

Responsibilities (including, but not limited to) :

• Lead by example on the sales floor through exceptional individual sales performance and client engagement.
• Support the onboarding of new Client Advisors and contribute to the ongoing development of team members by sharing best practices and product expertise on the sales floor.
• Contribute to a positive and collaborative work environment through professionalism and teamwork on the sales floor.
• Deliver outstanding and elevated client and after-sale service to all visitors and clients.
• Show passion in connecting and reconnecting with clients, placing them at the center, identifying their needs and anticipating their future requests.
• Cultivate a robust client portfolio to secure a proactive and growing business.
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach.
• Create personalized, versatile, and timeless silhouettes for the client, demonstrating passion for the fashion culture.
• Build transparent and genuine relationships with clients, creating unique and lasting connections.
• Communicate in a professional and authentic way, with clients and colleagues.
• Effectively use all the available tools to optimize business opportunities.
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit.
• Uphold and adhere to all company policies and operational procedures

PROFILE

• Proven experience delivering elevated, client-centric service within luxury fashion, accessories, or premium hospitality, with a strong record of sales performance
• Leads by example on the sales floor through exceptional client engagement, professionalism, and personal standards
• P assion for fashion culture with a refined sense of personal style and the ability to create personalized looks
• Strong business mindset with an entrepreneurial, results-driven approach to building and growing a client book
• Collaborative, proactive team player who thrives in a fast-paced environment and embraces change and growth

A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.