Senior Clerk (JR232840)

Montefiore Hudson Valley Collaborative; New York (NY); On-site; USD 30,000 - 39,000; Full time

Job summary

Montefiore Medical Center is seeking a Senior Clerk for the Division of Clinical Pathology in New York. The role involves registration, order entry, specimen receiving, handling, and distribution to automation lines and reference labs.

You will troubleshoot track input/output and assist in training other staff. Responsibilities include ensuring accurate patient data, pursuing critical values reporting, and ensuring proper handling of non-blood specimens (CSF, bone marrow, pathology samples) per

Qualifications

• High School Diploma or GED required
• Associate degree preferred
• Experience with lab equipment and LIS helpful

Responsibilities

• Register patients, verify insurance, and enter specimen orders
• Follow up with clients for information and critical value reporting
• Prepare and handle specimens including CSF, bone marrow, and body fluids
• Process specimens per lab and reference lab requirements
• Troubleshoot track input/output and resolve errors
• Communicate track issues to maintenance and supervisors
• Manage inventory and maintain clean work area
• Report facility issues to appropriate departments
• Train other staff
• Perform other duties as assigned

Skills

Communication

Organizational

Attention to detail

Education

High School Diploma/GED

Associate degree

Tools

Laboratory centrifuges

Pneumatic tube system

Laboratory LIS

Job description

Introduction

To heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Overview

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Montefiore Medical Center's Division of Clinical Pathology is responsible for the laboratory testing of blood, urine, and body fluids for disease diagnosis and health maintenance. Utilizing the latest advances in computer technology, the Division maintains millions of dollars of state-of-the-art automated equipment at its laboratory sites and services hospitals, nursing homes, the Montefiore Medical Group, faculty practices, and voluntary physicians' offices at more than 40 sites.

The Senior Clerk is responsible for pre- and post-analytical processes of the laboratory. The individual is responsible for registration, order entry, specimen receiving, handling, and sorting, delivery to automation sample input/output, and distributing samples to workbenches and other departments/reference labs. Troubleshoot specimen input/output modules of the track and resolve software and track exception errors. Handle client and workflow related issues, critical value reporting, be knowledgeable of specimen processing instructions, as well as monitor specimen worklists and quality dashboards. Process specialized specimens (CSF, bone marrows, anatomic pathology) for proper handling and recognize issues and problems and address them as appropriate as well as assist in the training of others.

Responsibilities

• Patient registration, insurance verification, and all other registration and specimen order entry related tasks including reference testing.
• Follow up with clients/clinical staff for additional information, specimen questions, reporting and documentation of critical values.
• Specimen preparation and handling to include, but not limited to; specimen retrieval, centrifugation, aliquoting, add-ons, delivery and pick-up to appropriate areas, packaging/manifesting to reference laboratories.
• Process specimens according to lab sections and reference laboratories requirements, including special handling and processing of non-blood specimens (i.e., CSF, bone marrows, body fluids and anatomic pathology specimens) and specimens on automation line.
• Troubleshoot input/output modules of the track. Resolve software and track exception errors.
• Communicate track issues with mechanics, supervisors, and technologists.
• Inventory management including monitoring of stock levels.
• Conform to all infection control procedures and keep a clean and well-organized work area.
• Report and handle basic facility issues with appropriate departments: electrical, plumbing, safety, etc.
• Responsible for training other staff.
• Perform other duties as assigned.

Requirements

• High School Diploma/GED required; Associate degree preferred.
• Operation of laboratory centrifuges, computers, printers, pneumatic tubes, and office equipment required.
• Learn order test codes.
• Ability to use laboratory and clinical information, operate and maintain label printers.
• Good communication and organizational skills.