Senior Clerk

montefiore; United States; On-site; USD 34,000 - 48,000; Full time

Job summary

Montefiore Medical Center in Bronx, NY seeks a Senior Clerk in the Division of Clinical Pathology to support pre and post-analytical lab work. You will handle patient registration, specimen receipt, order entry, and sample delivery to automation lines, ensuring accurate tracking and timely processing.

The role requires strong communication and organizational skills, familiarity with lab equipment, and ability to troubleshoot track inputs/outputs.

Qualifications

• High School Diploma/GED required; associate degree preferred
• Operation of laboratory centrifuges, computers, printers, pneumatic tubes, and office equipment required
• Learn order test codes
• Ability to use laboratory and clinical information, operate and maintain label printers.
• Good communication and organizational skills

Responsibilities

• Register patients, verify insurance, and enter specimen orders
• Follow-up with clients/clinical staff for information, specimen questions, reporting and documentation of critical values
• Specimen preparation and handling to include, but not limited to; specimen retrieval, centrifugation, aliquoting, add-ons, delivery and pick-up to appropriate areas, packaging/manifesting to reference laboratories
• Process specimens according to lab sections and reference laboratories requirements, including special handling and processing of non-blood specimens (i.e., CSF, bone marrows, body fluids and anatomic pathology specimens) and specimens on automation line
• Troubleshoot input/output modules of the track. Resolve software and track exception errors
• Communicate track issues with mechanics, supervisors, and technologists
• Inventory management including monitoring of stock levels
• Conform to all infection control procedures and keep a clean and well-organized work area
• Report and handle basic facility issues with appropriate departments: electrical, plumbing, safety, etc.
• Responsible for training other staff
• Perform other duties as assigned

Skills

Communication skills

Organizational skills

Education

High School Diploma/GED

Associate degree preferred

Tools

Laboratory centrifuges

Computers

Printers

Pneumatic tubes

Office equipment

Job description

City/State: Bronx, New York

Grant Funded: No

Department: Path - Laboratory Services Moses Bargaining Unit

Work Shift: Day Work Days: ALTERNATE WEEKENDS

Scheduled Hours: 8 AM-4:30 PM

Scheduled Daily Hours: 7.5 HOURS

Hourly Rate: $29.94

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the "Montefiore Difference" - who we are at Montefiore and all that we have to offer our associates,

Montefiore Medical Center's Division of Clinical Pathology is responsible for the laboratory testing of blood, urine, and body fluids for disease diagnosis and health maintenance. Utilizing the latest advances in computer technology, the Division maintains millions of dollars of state-of-the-art automated equipment at its laboratory sites and services hospitals, nursing homes, the Montefiore Medical Group, faculty practices, and voluntary physicians' offices at more than 40 sites.

The Senior Clerk is responsible for pre and post analytical processes of the laboratory. The individual is responsible for registration, order entry, specimen receiving, handling, and sorting, delivery to automation sample input/output, and distributing samples to workbenches and other departments/reference labs. Troubleshoot specimen input/output modules of the track and resolve software and track exception errors. Handle client and workflow related issues, critical value reporting, be knowledgeable of specimen processing instructions, as well as monitor specimen worklists and quality dashboards. Process specialized specimens (CSF, bone marrows, anatomic pathology) for proper handling and recognize issues and problems and address them as appropriate as well as assist in the training of others.

Essential Functions:

• Patient registration, insurance verification, and all other registration and specimen order entry related tasks including reference testing
• Follow-up with clients/clinical staff for additional information, specimen questions, reporting and documentation of critical values
• Specimen preparation and handling to include, but not limited to; specimen retrieval, centrifugation, aliquoting, add-ons, delivery and pick-up to appropriate areas, packaging/manifesting to reference laboratories
• Process specimens according to lab sections and reference laboratories requirements, including special handling and processing of non-blood specimens (i.e., CSF, bone marrows, body fluids and anatomic pathology specimens) and specimens on automation line
• Troubleshoot input/output modules of the track. Resolve software and track exception errors
• Communicate track issues with mechanics, supervisors, and technologists
• Inventory management including monitoring of stock levels
• Conform to all infection control procedures and keep a clean and well-organized work area
• Report and handle basic facility issues with appropriate departments: electrical, plumbing, safety, etc.
• Responsible for training other staff
• Perform other duties as assigned

Qualifications:

• High School Diploma/GED required; associate degree preferred
• Operation of laboratory centrifuges, computers, printers, pneumatic tubes, and office equipment required
• Learn order test codes
• Ability to use laboratory and clinical information, operate and maintain label printers.
• Good communication and organizational skills

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.