Senior Clerk - Front Desk & Billing (Public Health)

Florida; Marianna (AR); Vor Ort; USD 35.000 - 38.000; Vollzeit

Benefits dieser Stelle

Annual and Sick Leave

Nine paid holidays

Zusammenfassung

Florida Department of Health in Jackson County seeks a Senior Clerk to manage front-desk workflow, intake, payments, scheduling, and records support. You will ensure accurate processing, confidentiality, and courteous service to all clients, while handling cash and daily reconciliations.

Responsibilities include eligibility determination, document scanning, and coordinating with medical and billing staff to keep operations efficient.

Qualifikationen

• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

Aufgaben

• Front-desk workflow, client intake, payment processing, appointment scheduling, medical records support, and program eligibility tasks.
• Ensure accuracy, confidentiality, and compliance with FDOH policies while providing professional customer service.
• Open and close desk operations, answer calls, greet clients, assist with inquiries, and manage daily front-desk tasks.
• Interviews clients to determine needed services and collects documentation to determine financial eligibility on sliding fee scale.

Kenntnisse

Customer service

English proficiency

Data entry

Cash handling

Jobbeschreibung

Florida Department of Health in Jackson County seeks a Senior Clerk to manage front-desk workflow, intake, payments, scheduling, and records support. You will ensure accurate processing, confidentiality, and courteous service to all clients, while handling cash and daily reconciliations.

Responsibilities include eligibility determination, document scanning, and coordinating with medical and billing staff to keep operations efficient.