SENIOR CLERK - 55009018

State of Florida; Orlando (FL); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental and vision

Retirement plan

Paid holidays

Vacation and sick leave

Tuition waiver

Job summary

The Florida Department of Transportation is hiring for a front desk receptionist position in District Five, located at 420 W. Landstreet Road. The role supports administration, customer service, and information dissemination within the office environment.

Candidates must have a high school diploma and be prepared to work as part of a collaborative OneFDOT team, with opportunities for training and professional development. The department emphasizes safety and veterans’ preference.

Qualifications

• High School Diploma or Certificate of High School Equivalency.
• Proficient in office procedures and paperwork.
• Ability to communicate clearly and follow written instructions.

Responsibilities

• Perform front desk receptionist coverage and general administrative support.
• Handle mail distribution, conferences, meetings setup and scheduling.
• Disseminate information via email, posters or briefings as needed.
• Assist in inventory processes by locating and scanning property/equipment.
• Support events committees and emergency/disaster recovery efforts as required.

Skills

Office procedures

Records management

Customer service orientation

Communication skills

Microsoft Office

Education

High School Diploma

Tools

Databases

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

ANTICIPATED BI-WEEKLY HIRING SALARY: $1,607.24 ($41,801.24/ annually)

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

This position will perform front desk receptionist coverage or any other area to promote and enhance the production level of administration overall.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Where You Will Work:

District Five

420 W. Landstreet Road

Annual Salary Range:

$35,193.62 - $45,544.69

Your Specific Responsibilities:

Perform front desk receptionist coverage or any other area to promote and enhance the production level of administration overall; including communication/switchboard, security, customer service, information dissemination, administrative reports and other administrative support tasks as identified by the Office Operations Manager.

Reviews and distributes mail. Coordinates, schedules and sets up conferences and meetings for the Office/Section. Uses a variety of software applications, databases, and office equipment to accomplish assigned tasks.

Performs administrative support duties and responsibilities assisting the staff. Creates memorandums, letters, spreadsheets, reports, presentations and schedules consistent with approved formats as needed by staff.

Disseminates information via various methods i.e., e-mail, flyers, posters, one-on-one briefs or in group settings.

Provide support in the annual inventory process by locating and scanning assigned property and equipment.

Serves on and supports and special events committees such as Safety Coordination, Employee Orientation, and Awards and Recognition as needed.

Assist in Emergency Operation Recovery Efforts.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• Office procedures and practices.
• Records and files management.

Skills in:

• Reading, understanding and applying applicable rules, regulations, policies and procedures.
• Using correct spelling, grammar and punctuation.
• Planning, organizing and coordinating work assignments.
• Listening to and understanding the needs of both internal and external customers.
• Independent planning, coordinating, completing and tracking the status of assignments.
• Following oral and written instructions.

Ability to:

• Communicate effectively orally and in writing.
• Establish and maintain effective working relationships with others.
• Collect information/data and review for accuracy and completeness.
• Use office equipment, Microsoft software applications, and databases.

Other Job-Related Requirements:

• Utilizes business plans as an integral part of daily work activities in support of the Department's/Unit Plans to accomplish the mission of the Department.
• On an as needed basis may be required during periods of emergency and/or disaster recovery upon request by appropriate authority, to work beyond established work schedule at night and/or state-wide, including weekends.

Minimum Qualifications:

• High School Diploma or Certificate of High School Equivalency.

The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Health insurance (over 90% employer paid)
• $25,000 life insurance policy (100% employer paid)
• Dental, vision and supplemental insurances
• State of Florida retirement package
• 10 paid holidays a year
• Generous vacation and sick leave
• Tuition waiver for public college courses

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, provide a letter of Registration Exemption from the SSS, or provide other documentation as proof of an exemption.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affir­ment Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office at [phone] for assistance.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.