SENIOR CLERK - 42005128

State-of-Florida; Tallahassee (FL); On-site; USD 30,000 - 38,000; Full time

Job summary

Florida Department of Agriculture and Consumer Services, Division of Animal Industry, in Tallahassee, seeks a Senior Clerk to perform database updates, answer the main line, and issue animal movement permits.

The role supports record-keeping, certificate processing, and cross-coverage with other divisions; applicants must meet minimum education and experience requirements and complete a standard work sample.

Qualifications

• High school diploma or equivalent and one year of secretarial or clerical work experience.
• College education can substitute at the rate of 30 semester hours (1 year) for 1 year of work experience or 45 quarter hours (1 year).
• Vocational/technical training can substitute at the rate of 720 classroom hours (1 year) for 1 year of required work experience.

Responsibilities

• Performs Senior Clerk duties: updating and maintaining databases.
• Answers Division main line, takes messages, and transfers calls to program managers.
• Issues animal movement permits and supports related records processing.
• CVI Central Database work: address issues with OCVIs and CVIs, uploads of certificates.
• Communicates with veterinarians for noncompliance issues and assists in routing and processing of OCVIs.
• Maintains filing systems and cross-trains as backup for permit-issuing programs.

Skills

Oral and written communication skills

Education

High school diploma or equivalent

Job description

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The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:883138

Agency: Agriculture and Consumer Services

Florida Department of Agriculture and Consumer Services

Division of Animal Industry

*** Open Competitive Opportunity ***

Contact

Dr. Nelly Amador Jehn 850-410-0950

Minimum Requirements

• A high school diploma or its equivalent and one (1) year of secretarial or clerical work experience; or
• College education from an accredited institution can substitute at the rate of 30 semester (1 year) or 45 quarter hours (1 year) for the required one (1) year of work experience; or
• Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours (1 year) for the one (1) year of required work experience.

Educational Note: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained. Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency. A list of approved agencies can be viewed at “Approved Credential Evaluation Agencies, Florida Department of Education.” Approved Credential Evaluation Agencies (fldoe.org)

Requires possession of a valid Class E driver license.

Please Note

There will be a standard numerically based work sample administered with an established minimum required passing score to all eligible candidates in order to move to the next phase of consideration as part of the hiring process for this position.

Attention Candidates

To be considered for a position with the Florida Department of Agriculture and Consumer Services:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.

The Florida Department of Agriculture and Consumer Services values and supports employment of individuals with disabilities. Qualified individuals with disabilities are encouraged to apply.

Additional Requirements

Notes

To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews will be taken into consideration when determining qualification for the position.

Job Duties

Performs related Senior Clerk duties which include, but are not limited to, updating and maintaining databases, answering Division main line, and issuing animal movement permits.

CVI Central Database work. Responsible for addressing issues or concerns related to submission of Official Certificates of Veterinary Inspection (OCVIs) to CVI Central database to include duplicates, misfiled OCVIs or CVIs that were incorrectly issued. Reviews and uploads paper certificates into the CVI Central database. Performs outreach to veterinarians for noncompliance issues related to Florida Statues 828, dog and cat certificates. Assists in routing and processing of OCVIs. Reviews CVI Central and share drives for compliance with records retention policy.

Answers telephones, responds to questions, takes messages and transfers calls to bureau program managers and bureau districts, plus provides assistance for cross-coverage including the visitor/reception desk. Converses with Agricultural Law Enforcement and other related divisions when they have an inquiry.

Maintains accurate filling system and computer records. Effectively cross trains to be a support backup for programs that issue animal movement permits. Updates those databases as appropriate. Receives and maintains a variety of disease traceability documents, scans and files documents, posts changes to records, transmits correspondence, and transcribe formats.

Provides assistance to other areas of the division as needed. Compiles data and prepares reports as required by the division. Assist with public record requests.

Performs other related duties as required, which includes providing support to the Emergency Support Function (ESF)-17 operations as required during emergency situations. May serve as ESF-17 team member.

Knowledge, Skills and Abilities

• Oral and written communication skills

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com ;)

For an estimate of the total compensation package for this position, please visit the "Total Compensation Estimator Tool" located above under the “Posting Closing Date.”

Special Notes

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location

TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32307

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.