Senior Clerk

Montefiore Hudson Valley Collaborative; New York (NY); On-site; USD 85,411,000 - 96,432,000; Full time

Benefits offered by this job

Benefits package

Job summary

Montefiore Medical Center's Division of Clinical Pathology is seeking a Senior Clerk to manage pre- and post-analytical processes, including registration, specimen handling, and issue resolution. Responsibilities span order entry, tracking, troubleshooting, and training staff in a fast-paced laboratory environment at the Moses campus.

Located in the Moses campus Laboratory Services, the role requires a High School Diploma/GED (associate degree preferred) and experience with laboratory equipment

Qualifications

• Operation of laboratory centrifuges, computers, printers, pneumatic tubes, and office equipment.
• Learn order test codes and use lab information systems.
• Ability to operate and maintain label printers and related equipment.
• Good communication and organizational skills.

Responsibilities

• Patient registration, insurance verification, and all registration and order entry tasks including reference testing.
• Follow-up with clients/clinical staff for information, specimen questions, and reporting of critical values.
• Specimen preparation and handling including CSF, bone marrows, body fluids and anatomic pathology specimens.
• Process specimens according to lab requirements and handle non-blood specimens on automation line.
• Troubleshoot input/output modules and resolve software/track errors.
• Communicate track issues with mechanics, supervisors, and technologists.
• Inventory management and maintaining a clean, organized work area.
• Train other staff and perform other duties as assigned.

Skills

Lab equipment operation

Order codes knowledge

Lab information systems

Communication skills

Education

High School Diploma/GED

Associate degree preferred

Job description

City/State: Bronx, New York Grant Funded: No Department: Path - Laboratory Services Moses Bargaining Unit: 1199 Work Shift: Evening Work Days: ALTERNATE WEEKENDS Scheduled Hours: 3:30 PM-12 AM Scheduled Daily Hours: 7.5 HOURS Hourly Rate: $29.94 For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Montefiore Medical Center's Division of Clinical Pathology is responsible for the laboratory testing of blood, urine, and body fluids for disease diagnosis and health maintenance. Utilizing the latest advances in computer technology, the Division maintains millions of dollars of state-of-the-art automated equipment at its laboratory sites and services hospitals, nursing homes, the Montefiore Medical Group, faculty practices, and voluntary physicians' offices at more than 40 sites.

The Senior Clerk is responsible for pre and post analytical processes of the laboratory. The individual is responsible for registration, order entry, specimen receiving, handling, and sorting, delivery to automation sample input/output, and distributing samples to workbenches and other departments/reference labs. Troubleshoot specimen input/output modules of the track and resolve software and track exception errors. Handle client and workflow related issues, critical value reporting, be knowledgeable of specimen processing instructions, and monitor specimen worklists and quality dashboards. Process specialized specimens (CSF, bone marrows, anatomic pathology) for proper handling and recognize issues and problems and address them as appropriate as well as assist in the training of others.

Essential Functions

• Patient registration, insurance verification, and all other registration and specimen order entry related tasks including reference testing.
• Follow-up with clients/clinical staff for additional information, specimen questions, reporting and documentation of critical values.
• Specimen preparation and handling to include, but not limited to; specimen retrieval, centrifugation, aliquoting, add-ons, delivery and pick-up to appropriate areas, packaging/manifesting to reference laboratories.
• Process specimens according to lab sections and reference laboratories requirements, including special handling and processing of non-blood specimens (i.e., CSF, bone marrows, body fluids and anatomic pathology specimens) and specimens on automation line.
• Troubleshoot input/output modules of the track.
• Resolve software and track exception errors.
• Communicate track issues with mechanics, supervisors, and technologists.
• Inventory management including monitoring of stock levels.
• Conform to all infection control procedures and keep a clean and well-organized work area.
• Report and handle basic facility issues with appropriate departments: electrical, plumbing, safety, etc.
• Responsible for training other staff.
• Perform other duties as assigned.

Qualifications

• High School Diploma/GED required; associate degree preferred.
• Operation of laboratory centrifuges, computers, printers, pneumatic tubes, and office equipment required.
• Learn order test codes.
• Ability to use laboratory and clinical information, operate and maintain label printers.
• Good communication and organizational skills.

This position is located at the Moses campus in Laboratory Services. The hours are 3:30pm – 12:00am with alternate weekends.

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

Company Overview

Since its inception in 1884, Montefiore’s mission has been to heal, to teach, to discover and advance the health of the communities we serve. Montefiore's state-of-the-art facilities include the internationally-recognized Children’s Hospital at Montefiore and our Notable Centers of Excellence - Montefiore Einstein Center for Cancer Care, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation. Combined with a growing number of locations for primary and specialty care throughout the Bronx and Westchester County, Montefiore is the ideal organization to apply and hone your expertise.

Benefits

• An assortment of insurance products and discount programs through Voluntary Benefits.
• Check out our comprehensive benefits available to you when you join our outstanding team!

To heal, to teach, to discover and to advance the health of the communities we serve. To be a premier academic medical center that transforms health and enriches lives.

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