Senior Claims Support Specialist

Clearbrook Group Services Inc.; Omaha (NE); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) with company match

Paid time off

Job summary

Argo Group in Omaha, NE is seeking a Senior Claims Assistant to provide robust clerical support for a team of claims adjusters. This 100% in‑office role requires accurate data entry, heavy phone communication, and timely processing of checks and forms.

The position reports to a Claims Support Supervisor and offers base salary plus bonus and comprehensive benefits. Candidates must be legally authorized to work in the United States and be able to work on‑site during standard business hours.

Qualifications

• Advanced knowledge of Service Center systems, policies and procedures.
• Fluent written and spoken English; Spanish is a plus.
• Demonstrated accuracy and time management in claims processes.

Responsibilities

• Provide clerical support to a nationwide team of claims adjusters.
• Enter and manage claims data, stop/cancel/release checks, and cash receipts.
• Communicate with brokers, claimants, and insureds by phone and email.
• Review claims for payment and document findings in the system.
• Support complex forms and escheatment coordination as needed.

Skills

Advanced knowledge of Service Center

Fluent English

High typing speed

Telephone communication

Attention to detail

Education

High-school diploma or equivalent

Vocational or technical education

Bachelor’s degree with 1 year relevant experience

Tools

ImageRight

Guidewire

ClaimsCenter

Job description

Argo Group in Omaha, NE is seeking a Senior Claims Assistant to provide robust clerical support for a team of claims adjusters. This 100% in‑office role requires accurate data entry, heavy phone communication, and timely processing of checks and forms.

The position reports to a Claims Support Supervisor and offers base salary plus bonus and comprehensive benefits. Candidates must be legally authorized to work in the United States and be able to work on‑site during standard business hours.