Senior Claims Specialist-Stop Loss

NAC Voya Services Company; Minneapolis (MN); Hybrid; USD 57,000 - 77,000; Full time

Benefits offered by this job

Health, dental, vision and life保险

401(k) Savings plan with company match

Tuition reimbursement up to $5,250/yr

Paid time off including 20 days plus 9

Volunteer time

Job summary

Voya Financial in Minneapolis, MN is seeking a Senior Claims Specialist to join the Stop Loss Claims department. The role supports processing and payment of claims with a focus on accuracy and customer service. 3+ years of claims experience, preferably Stop Loss, is desired.

Hybrid work arrangement; location near a Voya site is required. The compensation range for this role is $56,220 to $70,280 USD per year, with additional incentive opportunities based on performance.

Qualifications

• 3+ years of claims experience or Stop Loss/medical claims experience.
• Effective customer service skills.
• Proficiency in Excel and MS Office; strong data analysis and attention to detail.

Responsibilities

• Analyze and determine claims payment in an accurate and timely manner.
• Maintain excellent working relationships with internal and external customers.
• Lead problem solving in a team environment.
• Other duties and projects as assigned.

Skills

Customer Focused

Critical Thinking

Team Mentality

Business Acumen

Education

High School Diploma or GED

Bachelor Degree

Tools

Microsoft Office Suite

Excel

Job description

Together we fight for everyone's opportunity for a better financial future.

We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture?

Get to Know the Opportunity:

We are looking for Senior Claims Specialists to join our Stop Loss Claims department to assist with the processing and payment of claims. Our ideal candidate will have 3+ years of Stop Loss (preferred) or medical claims experience. Salary range: $ 56,930 to $77,310.

Location: Hybrid ( Must reside near a Voya location)

250 Marquette Ave, Ste 900; Minneapolis, MN

One Orange Way, Windsor CT

Power Ferry Road; Atlanta, GA

100 Benefitfocus Way; Charleston, SC

121 Seaport Blvd, 11th Floor, Boston MA

The Contributions You'll Make:

• Analyze and determine claims payment in an accurate and timely manner
• Maintain excellent working relationships with internal and external customers
• Lead problem solving in a team environment
• Other duties and projects as assigned

Minimum Knowledge & Experience:

• High School Diploma or GED
• 3+ years claims of insurance experience
• Effective customer service skills
• Microsoft Office Suite
• Proficiency in Excel, preferred
• Proven analytical and problem solving skills and attention to detail
• Strong oral and written communication skills
• Ability to multi-task and prioritize workload in a workflow environment

Preferred Knowledge & Experience:

• Bachelor Degree
• 3+ years of Stop Loss (preferred) or medical claims experience.

#LI-IB1

Compensation Pay Disclosure:

Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$56,220 - $70,280 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan - with generous company matching contributions (up to 6%)
• Voya Retirement Plan - employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time - 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

• Customer Focused : Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking : Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality : Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen : Appreciation and understanding of the financial services industry in order to make sound business decisions.
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