Senior Claims Specialist

CorVel; Downers Grove (IL); Remote; USD 59,000 - 97,000; Full time

Job summary

Join a dynamic and supportive team as a Senior Claims Specialist, where you will manage complex workers' compensation claims and work closely with case managers and attorneys. This remote position offers a unique opportunity to contribute to a stable and growing company that values innovation and teamwork. You will play a vital role in ensuring the best outcomes for claims while adhering to company standards and best practices. If you are passionate about making a difference in the claims management field and thrive in a collaborative environment, this role is perfect for you.

Qualifications

• Bachelor's degree or equivalent experience required.
• Minimum of 3 years of industry experience in claims handling.

Responsibilities

• Manage complex workers' compensation claims and ensure compliance.
• Coordinate with case managers and attorneys for optimal outcomes.
• Develop action plans to reduce claim costs effectively.

Skills

Excellent written and verbal communication skills

Problem identification and analysis

Computer proficiency (MS Office, Excel)

Interpersonal skills

Time management and organizational skills

Ability to work independently and in teams

Education

Bachelor's degree

3 years industry experience

Self-Insured Certificate

State Certification as an experienced Examiner

Job description

The Senior Claims Specialist manages within company standards and best practices complex and problematic, high visibility workers' compensation claims within delegated limited authority to determine benefits due; work closely with case managers and attorneys; manage subrogation and negotiate settlements to ensure specific customer service requirement to achieve the best possible outcome in the claim, supporting the goals of claims department and of CorVel.

This is a remote position.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Receives claim, confirms policy coverage and acknowledgement of the claim
• Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies
• Establishes reserves and authorizes payments within reserving authority limits
• Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim
• Coordinates early return-to-work efforts with the appropriate parties.
• Manages subrogation and litigation of claim as it applies
• Manages potential claim recoveries of all types
• Reports claims to the excess carrier when applicable
• Communicates claim status with the customer and claimant
• Adheres to client and carrier guidelines and participates in claims review as needed
• Develops and maintains professional customer relationships
• Complies with rules and regulations of applicable state
• Additional projects and duties as assigned.

KNOWLEDGE & SKILLS:

• Excellent written and verbal communication skills.
• Ability to assist team members to develop knowledge and understanding of claims practice.
• Ability to identify, analyze and solve problems.
• Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
• Strong interpersonal, time management and organizational skills.
• Ability to work both independently and within a team environment
• Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation.

EDUCATION/EXPERIENCE:

• Bachelor's degree or a combination of education and related experience.
• Minimum of 3 years’ industry experience and claim handling
• Self-Insured Certificate preferred
• State Certification as an experienced Examiner

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $59,681 – $96,123

ABOUT CORVEL:

CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.