Senior Claims Rep Bodily Injury - Hybrid

Great American Insurance Group; Richfield Township (OH); Remote; USD 68,000 - 71,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Stock purchase plan

Commuter benefits

Paid time off

Holidays

Tuition reimbursement

Job summary

NIIC National Interstate Insurance Company in Richfield, Ohio is seeking a Senior Claims Representative to join our team. You will manage an inventory of claims, conduct investigations to confirm coverage and liability, and negotiate settlements within authority.

The role requires on-site work four days a week with one remote day, timely payments, accurate claim files, and strong analytical, negotiation, and communication skills.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 5+ years of property and casualty claims experience.
• Knowledge of insurance policies, coverage, and claims handling procedures.

Responsibilities

• Manage an inventory of claims and evaluate compensability/liability.
• Plan and conduct investigations to confirm coverage and liability.
• Determine and negotiate settlements/reserves within authority; attend arbitrations or depositions.
• Convey information regarding coverage and settlements to insureds and external partners.
• Authorize payments within authority and ensure timely payments.
• Maintain accurate and detailed claim files and correspondence.

Skills

Analytical thinking

Negotiation

Problem-solving

Interpersonal communication

Communication skills

Education

Bachelor’s degree in Business Administration, Risk Management and Insurance, Finance, or related field

Job description

Headquartered in Richfield, Ohio, Vanliner Insurance Company is a member of Great American Insurance Group. For over 30 years, Vanliner has grown to become the country’s top insurance provider for the moving and storage, parcel and home delivery industries. Our mission since day one, has been to provide first-class insurance products and unparalleled customer service to all of our customers. Our success is driven by the expertise, innovation and commitment to customer service that our employees provide. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Founded in 1978 by movers and for movers, Vanliner Insurance Company has grown to become the country's top insurance provider for the moving and storage, last mile and home delivery industries. (https://natl.com/vanliner/)Vanliner is looking for a Senior Claims Rep to join their team. This individual will work a hybrid schedule out of the Richfield, Ohio office.Vanliner’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.Essential Job Functions and ResponsibilitiesManages an inventory of claims to evaluate compensability/liability.Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.Performs other duties as assigned.Job RequirementsEducation: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.Experience: Generally, a minimum of 5 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).Scope of Job/Qualifications: Works within significant limits and authority on assignments of higher technical complexity and coordination. Demonstrates strong analytical, negotiation, and problem-solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion.This job is non-exempt in California and WashingtonCompany:NIIC National Interstate Insurance CompanySalary Range:$68,000.00 -$71,000.00Benefits:We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.*Excludes seasonal employees and interns.