Claims Specialist Bodily Injury-Remote

gaig; Atlanta (GA); Hybrid; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Employee stock purchase plan

Commuter benefits

Paid time off & holidays

Job summary

NIIC National Interstate Insurance Company seeks a Bodily Injury Claims Specialist to join the team. The position offers hybrid or remote work options with on-site four days a week, and core in-office days are Tue-Thu.

A strong background in claims handling and excellent negotiation skills are essential. The role requires a Bachelor's degree in a related field, about 9 years of experience in property and casualty claims, and preferred experience in Commercial Auto and litigation.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Typically 9+ years in property and casualty claims handling.
• Professional designation such as AIC preferred.
• Experience in Commercial Auto and Litigation preferred.

Responsibilities

• Manages a large inventory of complex claims to evaluate liability and coverage.
• Plans and conducts complex investigations to determine liability and damages.
• Negotiates settlements within authority and may attend arbitrations or trials.
• Communicates complex coverage details to insureds, claimants, and partners.
• Authorizes payments within authority and ensures timely processing.
• Maintains accurate, detailed claim files and may coach staff.

Skills

Analytical skills

Negotiation

Communication skills

Leadership

Education

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field

Job description

Headquartered in Richfield, Ohio, Vanliner Insurance Company is a member of Great American Insurance Group. For over 30 years, Vanliner has grown to become the country’s top insurance provider for the moving and storage, parcel and home delivery industries. Our mission since day one, has been to provide first-class insurance products and unparalleled customer service to all of our customers. Our success is driven by the expertise, innovation and commitment to customer service that our employees provide. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Founded in 1978 by movers and for movers, Vanliner Insurance Company has grown to become the country's top insurance provider for the moving and storage, last mile and home delivery industries. https://natl.com/vanliner/

Vanliner is looking for a Bodily Injury Claims Specialist to join their team. This individual will either work hybrid from the Richfield, OH office 4 days per week or work fully remote from the USA, if not local to the office.

Vanliner’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday-Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

• Manages a large inventory of complex claims to evaluate compensability/liability.
• Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages.
• Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
• Conveys complex information regarding coverage and settlements to insureds, claimants, and external partners.
• Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.

Experience: Generally, a minimum of 9 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).

Prefer: Commercial Auto and Litigation Experience

Scope of Job/Qualifications: Works within broad limits and authority on assignments of the highest technical complexity, requiring specialized knowledge. Demonstrates excellent analytical, negotiation, and problem-solving skills. Maintains strong knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion. Viewed as a senior resource within the Claims department and/or organization.

Company:

NIIC National Interstate Insurance Company

Salary Range:

$90,000.00 -$95,000.00

Benefits

We offer competitive benefits packages for full-time and part-time employees* Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.