Senior Claims Director, Auto & General Liability

Chubb Insurance Hong Kong; Alpharetta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Chubb Insurance Hong Kong seeks a technically focused claims professional to join its Commercial Direct Handle Claims Team. You will manage auto and general liability claims, litigated and non-litigated, under primary and excess policies, with accountability for investigation, coverage determinations, reserving, negotiations, and strategy.

The role requires interaction with insureds, agents, internal partners, and external mediators, arbitrators, and trial teams.

Qualifications

• Experience handling auto and general liability claims.
• Knowledge of coverage issues and claims reserving.
• Ability to negotiate settlements and recommend litigation strategies.

Responsibilities

• Manage an inventory of claims involving moderate severity exposures and coverage issues.
• Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities.
• Evaluate coverage, liability, and damages to determine exposure to insureds and policy.
• Analyze coverage and communicate positions within assigned authority.
• Demonstrate and implement defense, resolution and claim strategies.
• Provide superior customer service to insureds, agents, and internal partners.
• Adhere to Best Practices Guidelines and regulatory requirements.
• Travel to conferences, mediations, and trials as necessary.

Skills

Claim handling

Investigation

Coverage determination

Reserving

Negotiation

Litigation strategy

Job description

Chubb Insurance Hong Kong seeks a technically focused claims professional to join its Commercial Direct Handle Claims Team. You will manage auto and general liability claims, litigated and non-litigated, under primary and excess policies, with accountability for investigation, coverage determinations, reserving, negotiations, and strategy.

The role requires interaction with insureds, agents, internal partners, and external mediators, arbitrators, and trial teams.