Senior Claims Consultant & Team Mentor

Sedgwick Claims Management Services Ltd; Florida; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Sedgwick is seeking an Account Consultant to manage a diverse claim caseload within authorized limits in the United States. The role involves coordinating specialized services, mentoring junior staff, and ensuring compliant, timely claim handling across medical and indemnity dimensions.

The ideal candidate brings a Bachelor's degree (preferred), state licensing, and 6+ years of relevant experience, with strong analytical, communication, and teamwork skills to support client objectives and risk

Qualifications

• Bachelor's degree preferred.
• State adjuster licenses required.
• Six years of related experience or training.

Responsibilities

• Manage claim caseload from basic to highly complex within granted authority.
• Identify and coordinate services such as subrogation, fraud evaluation, or case management.
• Mentor Account Representatives and Account Specialists to improve performance.
• Investigate, evaluate, and resolve claims with attention to jurisdictional laws and medical information.
• Communicate effectively with clients and team members; document processes and outcomes.

Skills

Customer service

Communication skills

Teamwork

Analytical thinking

Problem solving

Interpersonal skills

Time management

Education

Bachelor's degree

Job description

Sedgwick is seeking an Account Consultant to manage a diverse claim caseload within authorized limits in the United States. The role involves coordinating specialized services, mentoring junior staff, and ensuring compliant, timely claim handling across medical and indemnity dimensions.

The ideal candidate brings a Bachelor's degree (preferred), state licensing, and 6+ years of relevant experience, with strong analytical, communication, and teamwork skills to support client objectives and risk