Senior Civic Engagement Program Lead

Johns Hopkins University; Baltimore (MD); Hybrid; USD 88,000 - 154,000; Full time

Job summary

Johns Hopkins University’s Bloomberg Center for Public Innovation seeks a Sr. Program Associate, Civic Engagement to deliver technical assistance and build capacity for public servants.

You will coordinate client work, manage programs, and interact with partners, vendors, and funders to advance resident-centered governance. You will lead strategy, planning, and communication efforts, guiding teams to implement scalable outcomes while maintaining strong relationships with city and government

Qualifications

• Bachelor's Degree in a related field.
• Five years of experience in program or project management, public policy, public administration, change management, business administration, or related subject matter expertise.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Responsibilities

• Act as the primary programmatic point of contact for clients on behalf of the Center, reporting to program and Center leadership on progress, support needs, and escalation of issues.
• Provide full-cycle project management for assigned jurisdictions and programs, encompassing project scoping, scheduling, reporting, and data analysis.
• Analyze qualitative and quantitative program performance data, identify areas of concern and opportunities for improvement, and present data and recommendations to public sector leaders, Center leadership, and funders, as needed.
• Provide direct technical assistance to client teams in the design, development, and implementation or deployment of new services, programs, tools, and platforms.
• Lead regular check-ins with teams to monitor progress, provide guidance, and adapt strategies to achieve program goals.
• Provide strategic support to clients, ensuring project success through effective coaching
• Oversee the development and implementation of work plans and other program deliverables.
• Teach skills, techniques, and approaches to public sector teams and support them through the program to achieve desired resident impact.
• Perform strategic reviews of program performance; recommend solutions to obstacles and challenges; and develop strategies to reach and reinforce positive trends in performance.
• Contribute subject matter expertise, including broad knowledge of the field, to the design, organization, and facilitation of curriculum, on-site and virtual trainings, workshops, and meetings with clients and partners, both as part of standard programs and also in response to unique and emerging needs.
• Lead preparation and presentation of reports, summaries, and other work products for dissemination to the Center's leadership and external partners, including funders.
• Develop and implement strategies that scale solutions and drive impact across broader program objectives and the field of study.
• Plan, develop, and deliver assigned program workstreams, including but not limited to program outreach, quality assurance, procurement management, and communications management.
• Coordinate program delivery with contracted and collaborating partners.

Skills

Govt experience

Strategic planning

Leadership

Relationship mgmt

Data analytics

Communication skills

Public policy

Education

Bachelor's Degree in a related field

Master's Degree in a related field

Job description

Johns Hopkins University’s Bloomberg Center for Public Innovation seeks a Sr. Program Associate, Civic Engagement to deliver technical assistance and build capacity for public servants.

You will coordinate client work, manage programs, and interact with partners, vendors, and funders to advance resident-centered governance. You will lead strategy, planning, and communication efforts, guiding teams to implement scalable outcomes while maintaining strong relationships with city and government