Senior Certified Pharmacy Technician

Walgreens; California (MD); On-site; USD 30,307 - 39,950; Full time

Benefits offered by this job

Flexible schedule

Healthcare benefits

Training programs

Job summary

A major pharmacy chain in Maryland is seeking a Senior Certified Pharmacy Technician. This role involves engaging with customers, assisting in pharmacy operations, and ensuring compliance with company policies. Candidates must have PTCB or ExCPT certification and at least one year of experience as a pharmacy technician. A flexible schedule is required, including evenings and weekends. This position offers a competitive pay range of $22.00/hr to $29.00/hr based on experience.

Qualifications

• PTCB or ExCPT certification required.
• Minimum one year experience in a pharmacy setting.
• Fluency in English required.

Responsibilities

• Engage customers and provide assistance.
• Assist in pharmacy operations and workflow.
• Support inventory management activities.

Skills

Customer service skills

Attention to detail

Good math skills

Basic PC skills

Education

PTCB or ExCPT certification

At least one year of experience as a pharmacy technician

Job description

Senior Certified Pharmacy Technician – Walgreens

Base pay range: $22.00/hr - $29.00/hr. This range is provided by Walgreens. Your actual pay will be based on your skills and experience.

Job Responsibilities / Tasks

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Develops strong relationships with most valuable customers.

Operations

• Assists in the practice of pharmacy under the supervision of the pharmacist, complying with state, federal, and company policy.
• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager, including using pharmacy systems to enter patient and drug information, filling prescriptions, and maintaining workflow.
• Reports prescription errors immediately to the pharmacist and follows Company policies and the Quality Improvement Program.
• Adheres to Good Faith Dispensing policy during prescription dispensing.
• Registers sales, handles cash, and assists customers in the OTC aisle.
• Handles telephone calls that do not require the pharmacist’s personal attention, including physician calls.
• Processes and resubmits manual claims for third‑party prescription services promptly.
• Supports inventory management activities, such as ordering, unpacking, checking, and storing pharmaceuticals, and filing claims for overages, shortages, or damaged goods.
• May assist pharmacist in administering clinical services and coordinating clinical services with Walgreens healthcare clinics and external providers.
• Assists the Pharmacy Manager and Staff Pharmacist in building relationships with the local medical community.
• Assists with maintenance of the Pharmacy Department, ensuring it is stocked, clean, neat, and orderly.
• Complies with all company policies and maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated training program and/or state‑required certification/registration.
• Attends training, completes PPLs requested by Manager, and acquires continuing education credits.
• Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

• PTCB or ExCPT certification (except in Puerto Rico).
• At least one year of work experience as a pharmacy technician in a retail or hospital setting.
• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Willingness to obtain active immunization certification within 90 days of hire (except in specified locations).

Preferred Qualifications

• Prior work experience with Walgreens.
• Good math skills (counting, measuring, and weighing medications).
• Basic PC skills.
• Knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability and veterans. This role will remain open until filled. To review benefits, visit jobs.walgreens.com/benefits.