Certified Pharmacy Technician

Walgreens; Tucson (AZ); On-site; USD 24,796 - 29,618; Full time

Benefits offered by this job

Flexible work hours

Opportunities for advancement

Health benefits

Job summary

A retail pharmacy chain is seeking a Certified Pharmacy Technician to assist pharmacists in providing excellent customer service and managing pharmacy operations. Responsibilities include assisting with prescriptions, customer interactions, and maintaining a well-stocked pharmacy environment. PTCB certification is required. Join a team dedicated to providing a delightful customer experience and promoting personal development.

Qualifications

• Fluent in English.
• Willingness to work flexible hours including evenings and weekends.
• Strong math skills for prescription handling.

Responsibilities

• Assist the pharmacist and perform pharmacy duties.
• Engage customers and ensure a positive experience.
• Maintain inventory and manage pharmacy workflow.

Skills

Customer service

Communication

Mathematical skills

Computer skills

Education

PTCB certification

Job description

Certified Pharmacy Technician – Walgreens

Base pay range

$18.00/hr - $21.50/hr

This role will remain open until filled.

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy and perform pharmacy department duties according to company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, coach and support other pharmacy technicians in the use of pharmacy systems and cash registers.
• Model and deliver a distinctive and delightful customer experience, including greeting customers, answering questions, resolving issues, and offering assistance with products and services.

Customer Experience

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive experience.
• Share customer service best practices with teammates to deliver a distinctive, delightful experience, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with customers.

Operations

• Review and comply with the Walgreens Pharmacy Code of Conduct; assist under pharmacist supervision.
• Enter patient and drug information accurately, retrieve, count, and dispense medications, and verify correct medicine including possible interactions.
• Assist pharmacists in scheduling and maintaining workflow; report prescription errors immediately and adhere to the quality improvement program.
• Adhere to Good Faith Dispensing policy and other applicable prescription dispensing activities.
• Register sales on assigned cash register, handle cash, and assist customers in the OTC aisle when possible.
• Handle non‑pharmacist requiring telephone calls, including those to physicians.
• Process manual claims for third‑party prescription services timely, and perform clerical duties as assigned.
• Assist in inventory management: ordering, unpacking, checking and storing pharmaceutical shipments; file claims for shortages, overages, and damages.
• Assist in clinical services as required (collecting and labeling samples, coordinating clinic services, etc.).
• Assist in developing relationships with the local medical community and coordinating outreach.
• Maintain a clean, stocked pharmacy department; comply with company policies and maintain respectful coworker relationships.
• Complete special assignments and other tasks as assigned.

Training & Personal Development

• Earn and maintain PTCB certification through the designated program; certification required for promotion to senior technician.
• Attend required training, complete continuing education credits, and keep up‑to‑date on healthcare and pharmacy developments.

Basic Qualifications

• Fluent reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.

Preferred Qualifications

• At least six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Strong math skills for accurate prescription handling.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Equal Opportunity Statement

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability and veterans.

Benefits

To review benefits, please click here: jobs.walgreens.com/benefits