Senior Ceph Architect & Customer Solutions Lead

wekatest; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

wekatest seeks a senior, customer-facing engineer to own Ceph-based object storage deployments for enterprise and research environments. You will architect, deploy, and operate multi-petabyte Ceph clusters with S3 interfaces, balancing reliability, performance, and operational simplicity.

You will serve as the bridge between customers and internal teams, driving improvements, documenting runbooks, and guiding topology choices to meet workload demands.

Qualifications

• 10+ years in customer-facing technical roles solving complex enterprise infrastructure issues.
• 5+ years hands-on Ceph production in design, deployment, upgrades, and day-2 operations.
• Deep Ceph internals knowledge: MON quorum, MGR active/standby, OSD behavior, CRUSH, pools, PGs, recovery.
• Experience operating multi-petabyte Ceph environments and managing PG scaling and recovery.
• Experience with Ceph RGW and S3 concepts such as buckets, users/tenants, load balancing.
• Strong Linux/Unix administration and deep networking knowledge (Infiniband, Ethernet, DPDK, UCX).
• Proficient with observability stacks like Prometheus and Grafana and strong communication skills.
• Excellent written and verbal communication for technical and non-technical audiences.

Responsibilities

• Architect, deploy, and operate large-scale Ceph clusters exposing S3.
• Own cluster lifecycle activities including upgrades, patching, configuration management, health checks, and risk remediation.
• Lead incident response and root-cause analysis across Ceph stack, hardware, OS, and networking.
• Create and maintain runbooks, operational best practices, and customer-facing documentation to improve reliability and observability.
• Serve as the primary technical liaison with internal engineering and product teams, tracking issues and delivering updates.
• Proactively monitor customer environments and advise on hardware/topology aligned to workload requirements.
• Participate in on-call and follow-the-sun rotations, with occasional off-hours and travel as needed.

Skills

Ceph production

Ceph internals

Ceph RGW / S3

Linux administration

Networking (Infiniband/DPDK/UCX)

Observability (Prometheus Grafana)

Customer-facing skills

Cross-team collaboration

Cloud/storage concepts

S3 load balancing

Tools

Jira

Confluence

Slack

Ansible

Terraform

Kubernetes

AWS

Job description

wekatest seeks a senior, customer-facing engineer to own Ceph-based object storage deployments for enterprise and research environments. You will architect, deploy, and operate multi-petabyte Ceph clusters with S3 interfaces, balancing reliability, performance, and operational simplicity.

You will serve as the bridge between customers and internal teams, driving improvements, documenting runbooks, and guiding topology choices to meet workload demands.