Senior Catering Sales Manager | Full-Time | Palm Beach County Convention Center

Spectra; West Palm Beach (FL); On-site; USD 55,000 - 70,000; Full time

Job summary

A leading company in venue management is seeking a Senior Catering Sales Manager to oversee catering sales and operations. The role involves generating sales, managing contracts, and ensuring excellent customer service. Candidates should have extensive experience in catering sales and a proven track record of success. This position offers a competitive salary and a range of benefits, including health insurance and a 401(k) plan.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

401(k) matching

Paid Time Off

Qualifications

• 7+ years in a Catering Sales Role with verifiable sales success.
• Demonstrated proficiency in catering sales generation and contract negotiation.
• Ability to work independently with little supervision.

Responsibilities

• Build relationships by networking and prospecting with key decision makers.
• Manage and deliver effective sales presentations.
• Coordinate the planning and execution of catered events.

Skills

Sales

Negotiation

Customer Service

Communication

Education

High School diploma or equivalent (G.E.D.)

Tools

Microsoft Office

POS systems

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Senior Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue. This position is responsible for generating, managing and coordinating outside catering sales, as well as initiating, directing and implementing marketing functions in the Catering Department. The Senior Catering Sales Manager will independently manage and oversee all aspects of full group operations from reservation, through contract negotiation and finalization, to group reception and event catering.

The Senior Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Senior Catering Sales Manager will handle sales and customer service issues including providing outstanding customer service; researching, resolving and clarifying invoice questions; and providing knowledgeable and appropriate suggestions regarding menu selections. The Senior Catering Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors. Must be available to assist with general catering operations as needed.

The Senior Catering Sales Manager must be able to work a variable shift, including evenings and weekends, depending upon event requirements, to best serve our customers.

This role will pay an annual salary from $55,000-$70,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 8, 2025.

About the Venue

The Palm Beach County Convention Center is a multi-purpose facility in West Palm Beach, Florida, managed by the Oak View Group. The Center features a 100,000 square-foot exhibit hall, a 22,000 square-foot ballroom and 21,000 square feet of flexible meeting space, as well as connecting to the 400-room Hilton West Palm Beach.

Responsibilities

• Build relationships by networking and prospecting with key decision markers, establish and develop strong and effective relationships with influencers through the use of professional, courteous and ethical interpersonal interaction.
• Manage and deliver effective sales presentations.
• Independently sources, identifies, and pursues outside networking opportunities through professional industry resources and community events, or special events attended by prospects.
• Responsible for negotiating, authoring, and submitting finalized contracts and BEOs to Client and Internal Staff.
• Address or lead all Catering requirements and requests in a timely and helpful manner.
• Maintain accurate records for all Catering sales activities in conjunction.
• Communicate daily with Food & Beverage Manager, culinary staff, catering staff, and Operations Staff about the needs of our guests and their expectations.
• Manage an extensive client database for follow-up sales calls and contact (in person, phone, email, mail, etc.)
• Coordinate the follow-up of guests’ experience at the venue, ensuring that all issues have been addressed.
• Manage the planning and coordination of catered events as directed.
• Serves as primary group and convention contact once the contract is signed; approves any inventory or other changes, responds to questions or concerns in a timely manner.
• Lead the oversight of accounts receivable in conjunction with assigned events.

Qualifications

• 7+ years in a Catering Sales Role, with verifiable sales success.
• Demonstrated proficiency and successful experience in catering sales generation, contract negotiation and pricing, event scheduling, training, catering, banquets and menu development.
• Ability to work independently both on and off venue property with little supervision or oversight.
• Demonstrated proficiency in computer applications (Microsoft Office programs with an emphasis on creating word documents, Excel spreadsheets, email); working knowledge of POS systems.
• Ability to adhere to high standard of business etiquette, professional verbal and written communication.
• Ability to consistently represent the Company in a professional, positive and knowledgeable manner.
• Ability to adhere to highest standard of confidentiality and discretion.
• Demonstrated ability to produce detail-oriented, accurate work.
• Ability to work a varied schedule, which may include weekends and evenings, as required to ensure outcome.
• Ability to travel to outside sales calls and/or events.
• Proven ability to make solid, appropriate and independent decisions.
• High School diploma or equivalent (G.E.D.), plus minimum 3+years related hospitality industry experience and/or training.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.