Senior Catering Sales Manager | Full-Time | Palm Beach County Convention Center

Oak View Group; West Palm Beach (FL); On-site; USD 55,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Catering Sales Manager to drive sales and manage catering operations at a premier venue. This role involves generating and coordinating outside catering sales, negotiating contracts, and ensuring exceptional customer service. The ideal candidate will have a proven track record in catering sales, strong networking skills, and the ability to work independently. Join a dynamic team committed to delivering outstanding experiences for clients and guests, while enjoying comprehensive benefits and a supportive work environment. This is a fantastic opportunity to make a significant impact in a vibrant setting.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

401(k) Matching

Paid Time Off

Qualifications

• 7+ years in a Catering Sales Role with proven success.
• Proficiency in contract negotiation and event scheduling.
• Ability to work independently with minimal supervision.

Responsibilities

• Build relationships and manage effective sales presentations.
• Negotiate and submit finalized contracts and BEOs.
• Coordinate catering events and address client needs promptly.

Skills

Catering Sales

Contract Negotiation

Customer Service

Event Coordination

Networking

Detail-oriented Work

Education

High School diploma or equivalent

Tools

Microsoft Office

POS Systems

Job description

Overview

The Senior Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue. This position is responsible for generating, managing and coordinating outside catering sales, as well as initiating, directing and implementing marketing functions in the Catering Department. The Senior Catering Sales Manager will independently manage and oversee all aspects of full group operations from reservation, through contract negotiation and finalization, to group reception and event catering.

The Senior Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Senior Catering Sales Manager will handle sales and customer service issues including providing outstanding customer service; researching, resolving and clarifying invoice questions; and providing knowledgeable and appropriate suggestions regarding menu selections. The Senior Catering Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors. Must be available to assist with general catering operations as needed.

The Senior Catering Sales Manager must be able to work a variable shift, including evenings and weekends, depending upon event requirements, to best serve our customers.

This role will pay an annual salary from $55,000-$70,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 8, 2025.

Responsibilities

• Build relationships by networking and prospecting with key decision markers, establish and develop strong and effective relationships with influencers through the use of professional, courteous and ethical interpersonal interaction.
• Manage and deliver effective sales presentations.
• Independently sources, identifies, and pursues outside networking opportunities through professional industry resources and community events, or special events attended by prospects.
• Responsible for negotiating, authoring, and submitting finalized contracts and BEOs to Client and Internal Staff.
• Address or lead all Catering requirements and requests in a timely and helpful manner.
• Maintain accurate records for all Catering sales activities in conjunction.
• Communicate daily with Food & Beverage Manager, culinary staff, catering staff, and Operations Staff about the needs of our guests and their expectations.
• Manage an extensive client database for follow-up sales calls and contact (in person, phone, email, mail, etc.)
• Coordinate the follow-up of guests’ experience at the venue, ensuring that all issues have been addressed.
• Manage the planning and coordination of catered events as directed.
• Serves as primary group and convention contact once the contract is signed; approves any inventory or other changes, responds to questions or concerns in a timely manner.
• Lead the oversight of accounts receivable in conjunction with assigned events.

Qualifications

• 7+ years in a Catering Sales Role, with verifiable sales success.
• Demonstrated proficiency and successful experience in catering sales generation, contract negotiation and pricing, event scheduling, training, catering, banquets and menu development.
• Ability to work independently both on and off venue property with little supervision or oversight.
• Demonstrated proficiency in computer applications (Microsoft Office programs with an emphasis on creating word documents, Excel spreadsheets, email); working knowledge of POS systems.
• Ability to adhere to high standard of business etiquette, professional verbal and written communication.
• Ability to consistently represent the Company in a professional, positive and knowledgeable manner.
• Ability to adhere to highest standard of confidentiality and discretion.
• Demonstrated ability to produce detail-oriented, accurate work.
• Ability to work a varied schedule, which may include weekends and evenings, as required to ensure outcome.
• Ability to travel to outside sales calls and/or events.
• Proven ability to make solid, appropriate and independent decisions.
• High School diploma or equivalent (G.E.D.), plus minimum 3+years related hospitality industry experience and/or training.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.