Senior Catering Sales Manager

Loews Hotels & Co; Tucson (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with company match

Tuition reimbursement

Pet insurance

Team member hotel rates & discounts

Job summary

Loews Hotels & Co seeks an experienced Senior Catering Sales Manager to drive catering revenue for the Tucson area. You will lead end-to-end catering sales initiatives, prospect new business, and ensure events are executed to meet guest expectations.

Collaborating with Meetings & Events and F&B teams, you will craft compelling wedding packages and drive growth across key segments while delivering exceptional guest experiences.

Qualifications

• Minimum four years' catering sales management experience in a full-service hotel.
• Certified Meeting Planner or Certified Professional in Catering and Events preferred.
• General knowledge of all hotel departments.

Responsibilities

• Promptly reply to incoming catering leads.
• Actively prospect new catering business to generate revenue.
• Conduct site visits to support converting opportunities.
• Plan, coordinate and service all booked catering events.
• Develop and implement catering sales strategy to retain and grow business.
• Collaborate with the Director of Meetings and Events and F&B teams on wedding packages.

Skills

Catering sales

Relationship builder

Time management

Communication

Collaborator

Education

Certified Meeting Planner

Certified Professional in Catering and Events

Tools

Delphi

Social Tables

Microsoft Office Suite

Job description

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Pet Insurance

• Team Member Hotel Rates, other discounts, perks and more

What We’re Looking For:

Loews Hotels & Co seeks an experienced Senior Catering Sale Manager with an entrepreneurial spirit. This role is responsible for booking and servicing Catering business in order to meet revenue goals. The Senior Catering Sales Manager is an integral part of the Meetings and Events team, spearheading projects in order to prospect new, and grow existing Catering business. Success in this role includes creatively finding opportunities to reach revenue goals and ensuring that contracted events are executed to planned specifications, providing total guest satisfaction and seeking repeat business.

Who You Are:

• An established sales expert and relationship builder with a dynamic approach to developing connections
• A continually curious forward thinker who loves to find creative solutions
• Masterful time manager
• Effective communicator who is comfortable with taking the lead in a variety of settings
• Collaborator who excels in an exciting, ever-evolving environment

What You'll Be Doing:

• Promptly reply to incoming leads
• Actively prospect new Catering business seeking to make connections and generate revenue
• Conduct Site Visits to support in converting business
• Plan, coordinate and service all booked Catering events
• Participate in developing and implementing Catering Sales strategy to retain and grow Catering business which may include special promotions to grow specific segments, sales blitzes, etc.
• Work with Director of Meetings and Events to host, or participate, in local events to attract new business
• Collaborate with Director of Meetings and Events and F&B Team to establish best in class Wedding Packages, Catering specialty menus, etc.
• Research the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitors
• Partner with Brand and PR Team to maintain and optimize 3rd party website presence
• Block space effectively in Delphi to maximize potential revenues, following business review and space release policies on property
• Distribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operations
• Accurately forecast group’s anticipated revenue spend
• Schedules and coordinates pre-convention and post-convention meetings when required
• Discuss group’s plans for future events, encouraging rebooking
• Responsible for soliciting client’s for feedback on Meeting Planner Survey
• Partners with Financial Service Center to ensure all aspects of credit and billing process are fulfilled
• Attend all meetings as appropriate: Staff, Department, Resume Review and BEO Meeting, etc.
• Works on special projects as assigned by Director of Meetings and Events
• All other duties as assigned

Your Experience Includes:

• Minimum four years' catering sales management experience in a full-service hotel environment
• Certified Meeting Planner, Certified Professional in Catering and Events, or similar Designation preferred
• General knowledge of all hotel departments
• Proven success in Sales
• Delphi experience preferred
• Diagram Writing Software experience, such as Social Tables, preferred
• Proficient in Microsoft Office Suite
• Able to work a flexible schedule including weekends and holidays

Reports to:

Director of Meetings & Events